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A K

Over night

2.0 of 5 bubblesReviewed Dec 15, 2021
Front desk was professional and kind.
A large portion of area is under construction which sure is long overdue. However, keeping the area of construction tidy is different. Didn't get clear directions to room lead us walking through a larger area of construction. Debris is a concern.
After a stressful long day on the road and feeling confused about checking in and where to go isn't ideal at all. Management should be more fluid about communication upon booking of what to expect. Leaving the mess for front desk to handle without guidance reflects poorly on the corporation. It could have made things more seem less and less frustrating for us guest. This isn't rocket science.
Date of stay: December 2021
Trip type: Traveled as a couple
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Reviewed June 26, 2021 via mobile

Mallory checked us in late she was so nice i told her we couldn’t find a room anywhere she told me she doesn’t have any availablity as well , I told her please I’ll pay anything she told me she’ll figure something out and too take a seat in the lobby she left for a minute I came back and told me she had one room it was out of order due to the ac not working but if we want it she can give us that one , she said she also can give us a fan as well to help honestly I appreciated it not only did no one else around the area put in the effort to try and find us anything but she had 2 other people she did the same thing for !!! It was much appreciated rooms were nice too as well

Date of stay: June 2021
Trip type: Traveled on business
Thank alliebb1996
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 3, 2021 via mobile

This place is awesome!! The rooms are very clean and spacious. The front desk was extremely welcoming and engaging when we checked in. Great shopping 10 min away and went to MiLB game just 15 min drive!! Such a great area!!! I will for sure stay here again!

Date of stay: May 2021
Trip type: Traveled with family
Thank Hawaiistaycation
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 16, 2021 via mobile

We booked here on a recommendation from a friend who works at the airport. Clearly she has never been here because if she had I doubt she would’ve recommended it. First let me say the front desk staff was exceptional and the lobby looks nice and clean. That’s where it ends and we have only been here for 45 minutes. We had booked a studio room and when we opened the door the bed was a complete mess and there were towels hanging over the couch. We did not stick around to see if anyone was in the bed. Back to the front desk we went where again the ladies there were apologetic and gave us another room. There were no more studios so they upgraded us to a 1 bedroom. Upon entering there is a musty smell, the kitchen light is inop, there is a note on the table stating carpets had been cleaned today but I’m not sure what they were cleaned with because they still looks dirty. The furniture is very worn, the toilet had urine stains on it, the hallways are littered with full trash bags outside of rooms. It is almost midnight and if we didn’t have a tired toddler I would be finding another place. I don’t expect the Ritz Carlton but this place is a dive! Be warned if you stay here. The bad reviews are accurate!

Date of stay: March 2021
Trip type: Traveled with family
1  Thank flygirlmsp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 6, 2021

There was a lot to like about this place. We got a 2 bedroom suite, which was very spacious! Loved having a separate room and bathroom for our older kids, a pull out sofa for our youngest, and a room bathroom to ourselves! 3 TV's was great too! Everything seemed clean. Due to COVID, the indoor pool was by reservation only, and it was easy to reserve and it was nice having the pool to just our family. Breakfast was limited due to COVID - Frozen Jimmy Dean Sausage Sandwiches or microwavable pancakes along with yogurt, granola bar, and packaged fruit.

After staying here a family member asked if they should stay there for a Staycation and I was hesitant to recommend it, despite the big rooms and decent service. Why? The furniture in the room (the chairs, couch, beds, etc.) all felt worn out and old. The "king bed" (which was clearly just two twins side-by-side) was not very comfortable and obviously sunk in the middle. The kitchen chairs were ripped and ragged. The box springs on the bed were uncovered - no bed skirt...kinda gross. The sofa was very uncomfortable, because the cushions were so worn out, ripped and tattered that they didn't really fit together anymore. The sofa bed was one of the worst I've seen. I think it was 99% springs. Also, the main light in the kitchen was not working, uncovered, and we were informed that no maintenance staff was working so we'd have to do without. Our room was in a corner that was right next to the freeway. Not the best view, but the noise wasn't as bad as we expected.

So would I stay here again? Yes, if the furniture and rooms get renovated. If not, I think I'll pass. Just average right now.

Date of stay: December 2020
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Thank bountifulutetraveler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 3, 2020 via mobile

This was a nice hotel. Nothing to special but the room offered a separate sitting area from the bedroom and included a fridge, microwave and stove. Regular shower/tub combo. The employees were friendly. The hotel shuttle to the airport was available on demand. The gym was a bit tiny and the pool was either broken or needed a good cleaning. The hotel was about 7 miles from downtown which is like a $15 Uber ride. No safe in room

Date of stay: August 2020
Trip type: Traveled on business
2  Thank bigfrank0
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aries Pedroza, Other at Residence Inn Salt Lake City Airport, responded to this reviewResponded August 28, 2020

Hello!

Thank you for taking the time to share your experience on our media. We hope you enjoyed your stay and return if your travels bring you to Salt Lake again!

Best,

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