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Reviews (204)
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All reviewssierra nevadaski roomheated poolgames roompuente romanoattention to detailski rentallast yearsun deckoutstanding servicefrom start to finishout of this worldthe grillcannot faultdoor poollooking forwardpure luxury
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Reviewed 1 April 2018

Love this hotel. The service has improved greatly since we were last there and the restaurant offered a delicious vegan menu to accommodate my needs. Just ask as vegan food isn't on the usual menu. The rooms here really are fabulous. We were in room 205 which we loved. Looks straight out over the ski slope and has a hot tub on the terrace. The sun shines straight on to the terrace from morning till mid afternoon. Has its own ski school and lots of things to do if you don't want to ski. Highly recommend driving 40 minutes to do the Camino de Los Cahorros walk. Amazing gorge with bridges, river and scenery to gasp at.

  • Stayed: March 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank almshousegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElLodgeManagement, Director General at El Lodge, responded to this reviewResponded 5 April 2018

Dear almshousegirl,
Thank you for taking the time to write a review about El Lodge.
We were delighted to read that you had a wonderful stay with us and that you had time to explore the area.
I was also pleased to learn that you enjoyed our delicious vegan menu and comfortable rooms.
We are looking forward to welcome you back in the not too distant future.
Kind regards,
El Lodge Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 31 March 2018

I have been fortunate to visit what many would consider to be top line hotels - on private trips and on business (OK - I’m not talking about Branson’s ski chalet in Verbier, Necket Island etc but generally rated 5 star top line hotels) and El Lodge fits comfortably alongside them. Whilst it is a small hotel (21 rooms) and therefore hasn’t got extensive facilities, what they do have is high quality but what really separates El Lodge from other hotels is the staff. Every one of them was warm, genuinely interested in your happiness and well being without being some scripted response to customer interaction. Conversations with them were natural and they were genuinely interested in their clients. They couldn’t do enough to help but remained inconspicuous until you actually needed them. Often, once you’re inside a hotel, you could be in one of many generic lounges, bars, spas or restaurants - but the feeling you get from El Lodge is very different - it feels like coming home!!

  • Stayed: March 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank DeanF100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElLodgeManagement, Director General at El Lodge, responded to this reviewResponded 5 April 2018

Dear DeanF100,
Thank you for taking the time to write a review about your recent stay.
We were delighted to learn that you had memorable stay with us! I was especially happy to read your comments regarding our service - our team will be happy to hear your kind words!
We look forward to welcoming you back in the near future.
Kind regards,
El Lodge Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 30 March 2018 via mobile

We recently stayed here with friends and had an amazing experience. The location , service , view , room , standard and food were fruitless and the El Lodge team could not be anymore knowledgeable and super helpful, nothing was too much trouble and their attention to details in my requests were over and above what I expected. We used to start every day of our stay laughing with the girl being in charge of breakfast what a way to start the day
We even saw her dancing with her team
Always happy to entertain
Ski center in the hotel were you can rent all equipment you need to enjoy the slopes
Thanks to the general manager Francisco for being amazing host , he made it even more special
Looking forward to be back next winter hope to see the same faces

Stayed: March 2018, traveled with friends
Thank Max B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElLodgeManagement, Director General at El Lodge, responded to this reviewResponded 5 April 2018

Dear Max B,
Thank you for recent review.
I was delighted to read that you had a lovely stay with us!
Thank you for the kind words about Francisco - we will definitely pass them on. He will be thrilled!
We are looking forward to welcoming you back to El Lodge for many years to come.
Kind regards,
El Lodge Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 24 March 2018

We've been back once again to El Lodge having enjoyed it so much last year. This time it was even better. Everything I said last year applied this year but I especially want to say how much the staff made our visit so WONDERFUL ! My wife and I went with our best friends (another couple) and I can say that the staff's conviviality, kindness, humour and professionalism made us feel like royalty. On the last night we didn't stop laughing. The manager, Francisco Navarro is to be congratulated and we shall be coming back next year. Thanks so much for a memorable stay.

Room Tip: See my photo and book a room with a view of the mountains.
  • Stayed: March 2018, traveled with friends
    • Value
    • Cleanliness
    • Service
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElLodgeManagement, Director General at El Lodge, responded to this reviewResponded 28 March 2018

Dear John S,

Thank you for taking the time to write a review.

We were delighted to read that you had another wonderful stay with us!

Thank you for the kind words about Francisco - we will definitely pass them on. He will be thrilled!

We are looking forward to welcoming to back to the El Lodge for many years to come.

Kind regards,
El Lodge Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 21 March 2018

What a fabulous place !!! From the moment you walk in the place oozes 5 Star luxury, heavy drapes dress the bar and the grill restaurant which creates a cozy intimate atmosphere for the evenings and during the day the sun deck for lunch has just the most wonderful view.

There are only 20 rooms so there's a real boutique feel, they've got a great spa, a residents lounge and a lounge for the children too. It's ski out, ski in with most definitely the most comfortable boot room if ever seen.

The hotel is a sister to the world famous Marbella Club Hotel in Marbella and in terms of service you can certainly see the similarity.

Love this place and I'll certainly be back.

Room Tip: Look at some of the combination deals they offer with The Marbella Hotel for ski and sun
  • Stayed: March 2018, traveled solo
    • Sleep Quality
    • Rooms
    • Service
Thank SimonKingsnorth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElLodgeManagement, Director General at El Lodge, responded to this reviewResponded 28 March 2018

Dear SimonKingsnorth,

Thank you for taking the time to write a review about your recent stay.

It was a pleasure to read that you had memorable stay with us! I was especially happy to learn that you enjoyed so many aspects of the hotel - from the skiing facilities and beautiful views, to the comfortable rooms and gastronomic offerings.

Thank you for your comment regarding our service - our team will be happy to hear your kind words!

We look forward to welcoming you back.

Kind regards,
El Lodge Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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