Always visit this beautiful town of Benhavis and eat in the different restaurants. Tried this restaurant for the first time and whilst the food was
decent the attitude and rudeness of the small guy who was front of house was unbelievable.
Firstly, we ordered a bottle of the Rioja Gran Reserva from the wine list. He brought a different wine which was a Reserva which we pointed out, he was not happy and we asked for the wine list again to double check what we had ordered. He almost throw the wine list at us and turned his back and ignored us and walked away. All we wanted to do is to ask if the one that he had delivered was better than the one that we had ordered !!!
We asked the other waiters if he would come back and talk to us and after 15 minutes he returned, was clearly sulking so we just asked for the original Gran Reserva.
We shared 4 starters which were good and 2 of us ordered the Turbot and one Pork and Octopus dish. The Turbot was good but came with a tiny spoonful of mashed potato and vegetables. Given this we ordered a plate of chips to share with one of the waiters and about 5 minutes later the same guy came back and said ‘would you be mind if we did not deliver the chips because the kitchen is busy preparing other tables chips’. He continued it was really our fault because if we had ordered the chips with the order we would have got them….. How were we supposed to know that we would receive such a small portion of mashed potato ? Now this was a Saturday night and only about another 5 tables were occupied on the upstairs veranda., so hardly busy.
We pointed out that if he didn’t want to provide us with chips then we did not want them but all four of us were astonished with his attitude. About 10 minutes later a small bowl of chips did arrive but we had all finished our meals.
We never saw the guy again, he disappeared and was clearly arguing with some of his other staff who were trying to be helpful.
Food decent but the whole night was spoiled by this guy and I have never quite seen anything like it, Customers come first !!!!!!!!!!!
Classics example of a
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.