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Reviews (664)
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All reviewsswimming poolboutique hoteltropical paradiseromantic settingwonderful staythe hustle and bustlebravoweddingconceptprivacyvillabaliseminyakretreathoneymoon
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3 - 8 of 664 reviews
Reviewed 8 May 2018

This place is perfect for couples. Apartments are really great. We liked the idea that the place has 4 swimming pools of various size which are separated from each other (If want some privacy you will always find a swimming pool just for you). The other good thing is that you can use pools 24/7 which is not a case in bigger hotels.
Staff is very helpful. You can ask for a dinner served in front of your apartment if you wish. We had great time in this venue and we highly recommend it.

  • Stayed: May 2018, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Krzysztof O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 9 April 2018 via mobile

Villa Mathis is fantastic. Bruno (the löner) is Very kind and helpful. The staff is amazing. Pleasent and service minded. Can really recomend staying here while in Bali. Very clean rooms, Nice food and a beautiful pool.

Stayed: April 2018, traveled with friends
Thank Wille T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruno B, Manager at La Villa Mathis, responded to this reviewResponded 5 May 2018

Thank you for your positive feed-back. We are delighted that you enjoyed your stay in our beautiful tropical property. We look forward to your next visit in one of our two boutique hotels Villa Mathis (Umalas) or Mathis Retreat (Ubud). (*) Mathis Lodge (Amed) opening 2019

Enjoy the freedom of our unique LIBERTY PASS concept; Swap booking between any of our properties (depending on availability), without fee.

During your next visit, do not miss the HAPPY MATHIS special: Book combined nights (min 2x3) in both our properties and benefit from free extras such as 60min massage, free transfer or a romantic candlelit dinner in our tropical garden (or in a Balé amongst the rice fields). Book directly with us by looking-up 'Mathis Collection' for more information.

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Reviewed 18 March 2018 via mobile

Wow ! Words cannot describe the fantastic time we had at Villa Mathis. This felt like an oasis in the middle of the hustle and bustle of the city. Close to the sights and the ocean but you almost do not want to leave. Everything is set in a tropical paradise - where you are woken up by the sounds of birds in the trees. The level of hospitality comes from place of love with special surprises around your villa. The ladies in the spa was professional and skillful. We spent the silent day over New Year at Villa Mathis and could not have asked for a better place - so much space and different pools. We were beyond thrilled that Anna recomended this amazing retreat and cant wait to return.

Stayed: March 2018, traveled with friends
Thank CapeTownTravelafrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruno B, Manager at La Villa Mathis, responded to this reviewResponded 5 May 2018

Thank you for your positive feed-back. We are delighted that you enjoyed your stay in our beautiful tropical property. We look forward to your next visit in one of our two boutique hotels Villa Mathis (Umalas) or Mathis Retreat (Ubud). (*) Mathis Lodge (Amed) opening 2019

Enjoy the freedom of our unique LIBERTY PASS concept; Swap booking between any of our properties (depending on availability), without fee.

During your next visit, do not miss the HAPPY MATHIS special: Book combined nights (min 2x3) in both our properties and benefit from free extras such as 60min massage, free transfer or a romantic candlelit dinner in our tropical garden (or in a Balé amongst the rice fields). Book directly with us by looking-up 'Mathis Collection' for more information.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 14 March 2018 via mobile

Stayed here 2 nights for my cousin's wedding. I love the garden concept and private pool for every villa. The best choice for family visit to relax inside the Canggu area. Watch out for your todlers kid, the stone step may a little bit slippery during the rainy day.

Stayed: March 2018, traveled with family
Thank wisyebatubara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 25 February 2018 via mobile

What can I say we both got bed bugs. The owners were so rude and arrogant. The mattress was nothing short of putrid and there was no proper mattress protector. I doubt it was ever cleaned. See pictures below. The staff there are really nice in general.

We checked out straight away. A full refund was promised by the owners wife but never materialized. My partner spoke to her in French but she just gave poor excuses. When we checked out they gave no assistance and it was late at night on Chinese New Year. One of the staff called the owner but he refused to speak to us.

The internet never really worked which was fine. A few things went missing from our room and the toilet was not clean nor did it flush properly. The staff tried to fix things but I think they were not trained properly.

We both had bites all over our body and had an itch for most of our trip. It completely ruined our photo shoot here in Bali. No care from Villa Mathis!

I would think again about staying here. It looks great online in the photos but it’s old ,dark, tired and needs a good facelift. The breakfast was not great either but again lovely staff.

Beware of the bed bugs!

Stayed: February 2018, traveled on business
3  Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruno B, Owner at La Villa Mathis, responded to this reviewResponded 1 March 2018

So in summary – no bed bugs and a undermatrass not checked by housekeeping but already the same day put in rubbish and change by a new one – a good internet but if you want to download of course files of more than 20Mega – better use the common area – owners are not rude and very welcomed but please do not shut on them………..we are not there to receive insults even if here the client is the King
First of all the pictures you took show undermatrass not clean and it s indeed a mistake from our staff who not check ontime this bed but this is of course not a proof of bed bugs at all. If you read all the posts here you will never find any kind of mention about it. I can understand that this kind of title is much more attractive than « spots on undermatrass cover ». this mattras was dirty and it’s absolutely right. You were so aggressive to the staff during the nights and to the owner that all people were closed as afraid of you to be honest - this is not also an acceptable attitude as you only focus to get a full refund and specially of the nights you spent with us and everything was possible to reach your goal – please understand that our job in this case is really unconfortable – it was so aggresive than even your partner was puzzled with us – and the way you treat Lilka the owner was not very rewarding. We were all here very sad that you used all the power to make scare everybody in the only purpose to get money………please keep a honest and moderate temper specially on holidays with all the people doing the best to please you. Specially as we proposed to change room few times – you refused.
About internet we have a optic fiber connection – i use it for work and it’s perfect. You came for working and download very heavy files (that of course you forget to mention in your post) – once again you was able to download these anormal sizes of file in all the common areas and after be able to work normally in your room – you refused as well.
There is a last point that i don’t understand that you asked few times to the reception to extend and get special deal – even the last moment at the reception and it’s absolutely strange you asked to extend one week free of charge….incredible..so once again try to post only the facts but do not spend your nerves for your ego.

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