We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Booking.com
US$299
View deal
Free cancellation until 27/05/21
Hotels.com
US$299
US$269
View deal
SAVE US$30
Expedia.com
US$299
US$269
View deal
SAVE US$30
FindHotelUS$269
eDreamsUS$299
Agoda.comUS$299
View all 19 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (551)
Filter reviews
552 results
Traveler rating
172
205
96
43
36
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
172
205
96
43
36
Show reviews that mention
All reviews atrium restaurant walking distance living area definitely stay here again a great place to stay attractions pillows sinks microwave downtown
Selected filters
Filter
Updating list...
3 - 8 of 552 reviews
Reviewed 30 March 2021 via mobile

Crossroads Inn is central to all things Gatlinburg. Our King room was spacious and clean. Having our bedroom separate from the living area was helpful for rainy day options. The outdoor pool and splash pad were clean and family friendly. The staff were kind, helpful and readily available if needed. Crossroads Inn and Suites is managed well and we highly recommend!!

Date of stay: March 2021
Thank lbarrbarr2277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 20 February 2021 via mobile

This is a great place to stay. Close to the parkway and an easy walk to attractions. It is clean, and well appointed. Reasonably priced and the staff is very friendly and accommodating. Will definitely stay here again.

Date of stay: February 2021
Trip type: Traveled as a couple
Thank J731MSkatieh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crossroads Inn and Suites, General Manager at Crossroads Inn and Suites, responded to this reviewResponded 22 February 2021

Thank you for staying with us!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 19 February 2021

Great hotel! Friendly staff, large clean room. Heater worked great, kept the room comfortable since the weather was rainy and overcast. Walking distance to just about anything you want to do. Will definitely stay again!!

Date of stay: February 2021
    • Sleep Quality
    • Rooms
    • Service
Thank Who-needs-an-ID
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crossroads Inn and Suites, General Manager at Crossroads Inn and Suites, responded to this reviewResponded 22 February 2021

Thank you for staying with us!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 21 October 2020 via mobile

We’ve stayed in Gatlinburg 3 times this year, all different hotels... we really enjoyed this hotel. The room was very clean, smelled nice and plenty of towels. Grab and go breakfast was very convenient for Covid precautions and the coffee was always hot and fresh. We highly recommend and will absolutely stay again.

Date of stay: October 2020
Trip type: Traveled with family
1  Thank KellyLC987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crossroads Inn and Suites, General Manager at Crossroads Inn and Suites, responded to this reviewResponded 10 November 2020

Thank you for your review and staying with us!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 24 June 2020

Nice clean place close to downtown Gatlinburg. Nice small pool for kids and a larger pool. Air conditioner, fridge, 2 sinks and a microwave in room. Get 20 percent discount at the Atrium restaurant located in front of hotel

Date of stay: June 2020
Trip type: Traveled as a couple
1  Thank mikedO6294ZF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crossroads Inn and Suites, General Manager at Crossroads Inn and Suites, responded to this reviewResponded 25 June 2020

Thank you for your review and staying with us!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews