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Ottawa, Canada

Unpleasant experience

1.0 of 5 bubblesReviewed Oct 30, 2024
A and Faye Review

This place is clean and in a great location but the owner can be unreliable and rude. As others have noted, it’s best to have a backup plan.

Even if you made a reservation months in advance, and have an email confirmation, you may find out at the last minute that your room was given to someone else. When this happened to me it created a thick layer of stress during a trip that was already complicated and demanding.

Even if you have an email confirmation AND have paid a 50% deposit, you may arrive to find that your reservation had been forgotten, you weren’t expected, your room is not ready, and you must wait around for an hour before you can check in.

Even if your email confirmation says check-in time is 1:00 pm, and even if you have sent both email and text messages stating your expected arrival time will be 2:30 pm, you may be told rudely when you show up that you’re there too early because check-in time is actually 3:00.

You may be asked to provide four numbers to use for your personal door entry code and to repeat them as you watch the code being programmed, but then return later to find that code doesn’t work. When you ring the doorbell instead, and explain your predicament, you may be told extremely rudely, as if you’re an idiot, that the code is actually four other numbers you supplied in the form of an old phone number when you made the reservation three months earlier. You were somehow expected to know this. After being treated so badly I won’t return. Also be aware that there is a $75/room cleaning fee that is additional to the rates noted on the website.
Date of stay: October 2024
Trip type: Traveled solo
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Reviews (72)
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Reviewed August 8, 2024

I had a wonderful stay at A and Faye bed & breakfast. My friend & I stayed from Sat to Mon & was pleasently surprised to see a beautifully quaint home located on a tree lined street with a park right across the street. It's a close walk to Church Ave subway station. A small but delicious breakfast of eggs, cereal, fruit, tea, coffee, hot chocolate was served to get you started with your day ahead.
The home is spotless, the rooms are air conditioned & clean with fresh linens, towels, robes,& hangers for your clothes. The bathroom is also verybclean & stocked well with bodywash,shampoo,& face wipes. If you are looking for value for your money this is the place to stay, Faye is a wonderful hostess & I will definitely stay here again when I visit NYC.

Date of stay: August 2024
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Nicole W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 8, 2024

This B&B is very beautiful and perfect for a stay in the big city.
It is walking distance to the Metro and convenient shopping.

A great selection of teas for breakfast!
The host is very friendly and hospitable.

The home is warm and has a great energy.
Highly recommended.

Date of stay: August 2024
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Sophia B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 17, 2023

A & Faye B&B is a wonderful place to stay in Brooklyn. We just got back from four nights there. The location is great - it borders part of Prospect Park and is just a short walk to numerous stores & restaurants.
Four nights wasn't enough!
Their home is delightful and our guest accommodations were elegant and comfy. We appreciated the beautiful antique furnishings and the comfortable bedding, air conditioning, luggage racks, water pitchers in room, etc.
The breakfast was delicious each day - fresh fruit, eggs, meat, and even blueberry pancakes one day, as well as cereal, toast, coffee, tea & more.
Our room had a shared bath and it worked out well. We look forward to staying there on our next stay in Brooklyn! We highly recommend Phil & Faye's lodging and hospitality!

Room tip: Breakfast is 8-10am btw.
Date of stay: August 2023
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
1  Thank WhitneyPeet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 26, 2023

This B&B was very sweet. The Magnolia room on the second floor was spacious and nicely appointed with a mini fridge, luggage rack, small dining table, and window AC unit. The bed was comfortable. The shared bathroom is nearby and spacious. It wasn't too bad scheduling around other guests for use. We didn't realize at first that our room has access to a sweet little veranda, which is shared with the room next door.

Phil was an excellent host. He wasn't around when we arrived but left detailed instructions in a voicemail and we had no problem getting in. The morning breakfast was tasty and Phil was careful to accommodate my dietary needs. We enjoyed meeting the other guests who joined us for breakfast around a big table.

The location is great -- right next to one of the biggest parks in the city, in a very tranquil neighborhood, and convenient to the Q train to Manhattan. It was a very pleasant walk down to a main drag of restaurants and a co-op grocery store. Would definitely stay again.

Date of stay: June 2023
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
1  Thank Brittany A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 8, 2022

The house is a bit hard to find with buildings close together on a busy street across from a school and adjacent to many soccer games in that section of Prospect Park. There never was any street parking the days were there but our kind host let us park in his driveway. Your entrance on the side of the house is up some steep stairs; again the host helps you with your luggage as needed. The sleeping room we chose had the private bath and was big enough and immaculately clean. Coffee is on in the dining room around 7 am and breakfast 8-10. They are thrifty about the quality of food for breakfast, it's enough but does not purport to be gourmet. The subway is a few blocks over and the neighborhood is okay with some homeless near the subway entrance. You can see and hear a lot of activity including sirens all Saturday night. Hosts are very nice people and it was a reasonable value for near to Prospect Park and subway to Brooklyn, etc.

Date of stay: September 2022
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
1  Thank Anonymous855
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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