We had a room with a terrace. The room and terrace were great.
Except that the room is way, way, way too dim (way). The lights are so dim that we called the front desk and asked that they be fixed -- completely unaware that the dim lighting could possibly be intentional.
For those of us who don't want to spend 4 nights in a hotel room that feels like an underground bar, the low light isn't welcome. The hotel should trust us with the judgement to pick the lighting brightness we prefer for our stay -- and install dimmable light switches in every room. That way, those who like to live in the dark can do so; and those of use who don't want to do so won't.
Another grievance: If we're spending $600 /night at your hotel, don't ask us to give up our email addresses as a condition to using your wifi. That's low class -- and not even McDonald's requires you to give up your email address for wifi access.
Final grievance: The restaurant in the lobby and the restaurant on the rooftop don't BOTH need to be French, do they?
Remarkably, in spite of our frustrations, we give it a 5 star rating -- but it's more like a 4.8 star rounded up to 5!