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All reviews federal donuts filtered water nespresso machine donut shop front desk great location beautiful hotel reading terminal market sliding door thomas jefferson fun hotel jefferson hospital on demand restaurants and shopping valet parking diamond member would definitely stay here again
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Reviewed March 7, 2023 via mobile

Absolutely perfect experience from check in to check out! Our room was ready on time. Clean and comfortable. The staff at the front desk was friendly and welcoming. We had drinks at the bar -BIG shoutout to Michael and Laure and others all weekend) impeccable service with a full house! Even the fitness center was perfect!

Room tip: Some construction on the street that only impacted Uber pickups. We stayed in room 1111. Awesome!Bring reusable water bottle for refill.
Date of stay: March 2023
Trip type: Traveled with friends
Thank Jennifer O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Canopy By Hilton Philadelphia Center City, responded to this reviewResponded March 8, 2023

Dear Jennifer,
It is no surprise that our team impressed you on your recent visit to Canopy by Hilton Philadelphia Center City. Our team is dedicated to making our guests' experience top-notch in all areas. Thank you for taking the time to share your feedback, and it was a pleasure to host you for your weekend getaway. We trust that your time in Philadelphia was just what you were looking for. Anytime you are looking for clean, comfortable, and friendly accommodations, be sure to keep us in mind!

Positively Yours,
John Fricke, Chief Enthusiast/General Manager

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Reviewed February 28, 2023

We were in Philadelphia to see a relative perform in a play. We stayed here with family / two other couples. We all had a great time, clean and unique rooms, had drinks in bar lounge after the play until 1:30am, great QUIET night sleep, used gym and had breakfast in restaurant. Front desk held our luggage while we went to Terminal Market (nearby) and walked around into the afternoon. Every member of staff was so friendly and helpful. Great location. Would definitely recommend and stay here again!

Date of stay: February 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Canopy by Hilton
Thank Maureen K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Canopy By Hilton Philadelphia Center City, responded to this reviewResponded February 28, 2023

Dear Maureen,
Our goal is to impress everyone who stays at Canopy by Hilton Philadelphia Center City, so we're happy to hear we succeeded with you! It's great to know that our clean, quiet rooms, friendly staff, and onsite dining impressed you. The next time you're in town, please come see us again.

Positively Yours,
John Fricke, Chief Enthusiast/General Manager

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Reviewed February 25, 2023

We came to Phila. for my daughter to take the medical boards. I mentioned this when checking in and the wonderful woman gave me a late checkout since I would be waiting 8 hours for the test to be over.
The room was very nice. A bit small but still very clean and fresh looking. I got a text from the front desk after check-in to make sure everything was up to par. That was a nice touch. We ate in the restaurant the night we checked in. It had a very limited menu but the steaks we ordered were delicious. I would definitely consider The Canopy by Hilton if you're coming to Phila.

Date of stay: February 2023
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
Thank Laniam3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Canopy By Hilton Philadelphia Center City, responded to this reviewResponded February 25, 2023

Thank you for choosing to stay with us at Canopy by Hilton Philadelphia Center City for such an exciting occasion. We are thrilled we were able to supply such a delightful visit as you waited, and we appreciate your kind words about our friendly staff and spotless accommodations. Hopefully, we have another opportunity to welcome you back.

Positively Yours,
John Fricke, Chief Enthusiast/General Manager

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Reviewed February 19, 2023 via mobile

The Hilton Canopy in Philadelphia is centrally located in the downtown area with great access to the historic district, shopping and dining. There is even an organic food mart on the corner so you can grab a few things for your room fridge. Also, the hotel entrance is on a lightly travelled side street so you don't have to deal with traffic when dropping off. The front staff is incredible. We felt very welcome. Our room card allowed access only to our floor so we felt secure. The rooms are very nicely appointed with a high quality retro theme. The beds are awesome. Nice TV and tech with a wide variety of channels. The ceilings are high and windows are large. Great views. The bathroom is two rooms with sliders dividing off for privacy. The shower was all tiled with plenty of room. *****

Date of stay: February 2023
Trip type: Traveled with family
Thank Larsonphotographic
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Canopy By Hilton Philadelphia Center City, responded to this reviewResponded February 19, 2023

We want everyone who stays at Canopy by Hilton Philadelphia Center City to have an excellent visit, so we're happy to hear that was the case with you! It's great to know that our comfortable, well-appointed rooms had everything you needed and that you enjoyed the view. We're glad you felt safe and welcome while you were here and that our location worked well for your needs. If your travels bring you back to town, please come see us again.

Positively Yours,
John Fricke, Chief Enthusiast/General Manager

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Reviewed February 7, 2023

Amazing stay, great customer service, great location so much is in walking distance. Super clean , fancy, safe, and comfortable hotel. We will definitely be staying here again! 10/10 experience! Thank you all so much

Date of stay: February 2023
Trip type: Traveled on business
Thank Angelica H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Canopy By Hilton Philadelphia Center City, responded to this reviewResponded February 8, 2023

Thank you for sharing this outstanding review of your stay at Canopy by Hilton Philadelphia Center City. We aim to exceed your expectations with our clean and comfortable accommodations, so we're thrilled to learn we're doing a great job. Our team appreciates your kind comments, and we hope to have the pleasure of welcoming you back soon.

Positively Yours,
John Fricke, Chief Enthusiast/General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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