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“Great hotel at great location”
Review of Wellington Hotel

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Wellington Hotel
Ranked #329 of 471 Hotels in New York City
Reviewed December 5, 2017

I have spet there for 5 nights in November, 2017 and I felt like home. I was traveling with my wife and kid, they all love the hotel. Service was great and staff were very friendly and supportive. The hotel is located at literally middle of times square and central park and subway entrance is right front of the hotel. We'll definitely stay there again.

Room Tip: Suite is equipped with fridge and microwave oven
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  • Stayed: November 2017, traveled with family
    • Location
    • Cleanliness
    • Service
1  Thank juntherider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed December 4, 2017

I went there for a 4 night stay, there was a problem with the charge on my card since it is from another country and instead of understanding and trying to help they brought security to the lobby while I was on the phone. This is a horrible way of fixing a misunderstanding, mainly by front desk Simeone. Usually you don't get treated as a criminal beforehand.

Obviously when everything got fixed I checked out and went to the Hilton Garden Inn Central Park which is a couple of blocks away and like 20 USD more expensive but with a much better service.

If you insist on staying here you need to pack your things and bring a whole lot of patience.

Room Tip: Ask for a room where you can use the tv and the air conditioning.
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  • Stayed: October 2017, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank patricio h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2017

Reserved room months ago on recommendation of friend who had stayed there. Reserved directly with hotel with AAA discount for a double room. Had some misgivings after reading reviews, but could not be happier. Was upgraded to more spacious room, housekeeping was fine, no hot/cold water issues, plenty of towels. Great location with subway outside the door and other lines a couple of blocks away. Easy walk to 5th Ave, Rockefeller Plaza, Radio City Music Hall, Times Square, and Central Park. Delis and Starbucks are across the street. Free internet for 2 devices came with booking directly and it worked fine. Could hear street noise, but this is NYC! Was with 2 first-timers to NYC and their experience was great---thanks to the Wellington.

  • Stayed: November 2017, traveled with family
    • Location
    • Sleep Quality
    • Service
2  Thank ritaf552017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2017 via mobile

Raise your hand if you like taking a shower in freezing cold water! No?? Then this hotel is not for you. We are unfortunately staying here for 4 nights. Upon arrival we were checked in and taken to our deluxe king. The only problem... there was nothing deluxe about it. The 3rd floor smelled of mildew and trash and we could barely get through the hallways due to the open trash bags, maids carts, vacuums and a huge industrial fan. As we settled in we realized that they were doing major construction in the room next to ours, the drills were so loud and close to proximity that they shook our walls. The front desk moved us to a standard room (not what we paid for) and offered to give us free breakfast for our troubles. Once moved to our much smaller but somewhat cleaner room we realized that we had NO hot water. We called the desk and after 30 minutes the maintenance man told us that they put on the hot/cold handles backwards. Uhhh??? Ok. So we proceed to shower and the water goes from scolding hot and freezing cold and no in between. Imagine taking that kind of shower for 4- days.

On another note, we had to sleep with our windows open in Dec because the heat just randomly kicks on and is HOT. Like sufficaringly hot. We tried turning it off and it just wouldn't turn off. The unit also makes such loud sounds (even while turned off) that it wakes us up all night, every night.

There are a lot of similar hotels in this neighborhood that are similarly prices. Save yourself the trouble and book elsewhere.

We will never be back.

Stayed: December 2017, traveled as a couple
1  Thank Kate P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2017

Excellent location. Great room. Great price. Beds were not too firm. We were surprised how nice this hotel was since we got a last minute excellent rate. Excellent choice. We look forward to staying there again!

Room Tip: Rm 1614 was great
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  • Stayed: November 2017, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank bikesue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wellington Hotel

Address: 871 7th Avenue at W 55th St, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #329 of 471 Hotels in New York City
Price Range: ₱2,789 - ₱16,990 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wellington Hotel 3*
Number of rooms: 618
Reservation Options:
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Also Known As:
Wellington Hotel Nyc
Wellington New York City
Hotel Wellington New York

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