This hotel is in prime location, walking distances to many popular attractions. Less than 10 minute walk to Time Square, Rockefeller Center, Grand Central Station, St. Patrick’s Cathedral, Magnolia Bakery and many more! Several coffee shops, and eateries in the area. The staff at the hotel was great and friendly. Hotel is clean and in good shape for a NYC hotel.
Dear Ms. Wardell,
Thank you so much for your wonderful review on your recent stay with us! As you mentioned in your review, we are located in the center of everything and I'm glad to hear that you found it close to everything you needed for your convenience. Nothing makes us happier to hear that our staff were able to provide you with a great service during your stay and the hotel and your room were clean as they should be! We look forward to being your host hotel in the future. Until then, stay healthy and safe travels always.
This place was a quiet, chic retreat for my family. So close to Times Square, yet relaxing and private.
The staff was so kind to my 2 and 6 yr old children (especially Jennae at checkin!).
I loved the decor and how the beds were sunken into the wall (the kids thought this was cool, too)! It was also nice to have a large tub (in the city!) for my children.
We parked next door in the Hippodrome parking garage with no problems ($75/night for an SUV).
I highly recommend!
Thanks Royalton New York!
Dear Travel472847292,
Thank you for taking the time to let us know how your stay was. Myself and the staff at The Royalton are thrilled to know the hospitality you received was great. Janeay at the front desk will be thrilled to hear that she made sure to keep your children in good spirits during their stay with us. Although this pandemic has proven to be a challenge for all hotels in the hospitality world, we will continue to thrive by pursuing our passion of delivering memorable experiences for our supporters. With that being said,
We look forward to being your host hotel in the future. Until then, stay healthy and safe travels always.
AMAZING Accountability and hospitality. I must take a moment to give a shout out to the GM of the property, Siobhan Delaney. I'd booked a reservation at the property for my wife who's flight was landing at JFK at 8am. I reached out to the property to request an early check in and was contacted about 5 times by Siobhan to acknowledge my request, and keep me abreast of the progress she/they were making to accommodate my request. At 9:30am, we received a communication from Siobhan to advise that my wife's room was ready. The commitment and accountability to accommodate were over the top. Hats off to you and your team Siobhan.......
Greetings 359keefek,
Thank you for taking the time to review your experience here at the Royalton Hotel. We are thrilled you were so very well taken care of. Your comments have totally made Siobhan's day! We are fortunate to have her as a leader and inspiration in the hospitality industry. We're always ready to welcome you back and continue to provide you with a true Royalton experience every time. Until then, safe travels!
The staff was very friendly and the location was the BEST! We were able to walk to Time Square and have a BLAST! Beautiful hotel! Our room had a fire place and round deep bathtub. We will definitely visit again!
Dear IG-carecredittools,
Thank you for taking the time to let us know how your stay was. Myself and the staff at The Royalton are thrilled to know the hospitality you received was great. Although this pandemic has proven to be a challenge for all hotels in the hospitality world, we will continue to thrive by pursuing our passion of delivering memorable experiences for our supporters. With that being said, we look forward to being your host hotel in the future. Until then, stay healthy and safe travels always.
We checked out at 1 pm, and used the business center to shower before our midnight flight. It was very clean, convenient and we didn't have to pay extra for it.
The first time we stayed for 2 nights and then went to visit friends at the hamptons. We didn't want to carry our nig suitcases, so for an additional $20 we stored our language for 5 nights. We came back the week after and stayed for 1 more night.
Thank you for your wonderful review of your recent visit to Royalton, New York! We aim to always provide excellent service and genuine care to our guests. I'm glad to hear that we were able to go above and beyond to ensure your stay was an enjoyable one. We will continue to thrive by pursuing our passion of delivering memorable experiences for our guests. We look forward to welcoming you back soon
