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Roger Smith Hotel
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Reviews (2,315)
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1,092
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18 - 23 of 2,315 reviews
Reviewed 3 weeks ago

One of the most pleasant and comfortable weekends ever. The Roger Smith is close to everything and is a very refined and dignified place. Manny and Randy at the front desk are cordial, informative and charming guys. The room was great, overlooking Lexington Avenue. The beds were quite comfortable and the room cleaning lady was gentle and sweet. I gotta get back there soon. So should you if you are reading this.

Room Tip: I think any room here would be a great pleasure.
Stayed: March 2018, traveled with family
Thank davidstash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pere S, Manager at Roger Smith Hotel, responded to this reviewResponded 3 weeks ago

Dear davidstash,

Thank you so much for your lovely feedback. I am glad you liked the hotel and our staff was charming and helpful. I will share your review with the rest of the team!

Please do come back soon!

Best,
Pere Sanchez Frigola
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Best little gem in Nyc. Sophia was so attentive to my special needs. The whole staff was wonderful. Short stay but it felt like home. Will return with husband next time for anniversary, promise him.

Stayed: April 2018, traveled with family
Thank Maria N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pere S, Manager at Roger Smith Hotel, responded to this reviewResponded 3 weeks ago

Dear Maria N,

Thank you so much for such a lovely review. I am glad you felt like home and our staff was friendly and accommodated your needs.

It will be our pleasure to have you back with your husband. We can't wait to welcome you back.

Best,

Pere Sanchez Frigola
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

This was a perfect hotel for our family of four over Spring Break. The room size was 2-3x that of other NYC hotels, offered amenities like granola and yogurt, great concierge, and walking distance to major attractions.

Room Tip: The hotel offers an airport shuttle at half the cost of uber or taxi.
Stayed: March 2018, traveled with family
Review collected in partnership with this hotel
Thank sfahrenkamp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pere S, Manager at Roger Smith Hotel, responded to this reviewResponded 3 weeks ago

Dear sfahrenkamp,

Thank you so much for taking the time to write a review regarding your stay with us. I am glad you and your family had a great time and you enjoyed our large rooms. I am glad we were the place where your family had a great experience.

We can't wait to welcome you again!

Best,
Pere Sanchez Frigola
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

We stayed total 3 nights and enjoyed the location of Hotel which is close to 5th Ave, Grand Central Terminal, Times Square.The we stayed was suit room in very good conditions, large enough, no smell in the room because of carpets and nice bathroom. The hotel staff were friendly and supportive.

Stayed: March 2018, traveled with family
Review collected in partnership with this hotel
Thank dozcan891031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pere S, Manager at Roger Smith Hotel, responded to this reviewResponded 3 weeks ago

Dear dozcan891031,

Thank you so much for taking the time to write a review regarding your most recent stay with us. I am lad you liked the hotel and our staff was friendly and helpful.
I am honored we had you and your family and we were able to create a nice experience!

We can't wait to have you back.

Sincerely,
Pere Sanchez Frigola
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

The Roger Smith is such a great place. It is close to all of the Midtown attractions but yet cozy and quiet. The Roger Smith does everything to make your stay the absolute best! The front desk staff answers all questions as if your questions are the most important thing to them. The bellman is the best. We never had to get our own cab and our luggage was carefully taken care of.

Stayed: March 2018, traveled with family
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pere S, Manager at Roger Smith Hotel, responded to this reviewResponded 3 weeks ago

Dear Karen M,

Thank you so much for your lovely review. I am glad you liked the hotel and our staff accommodated your needs and were kind. I will share your feedback with them.

We would love to have you back!

Best,
Pere Sanchez Frigola
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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