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All reviewsflower districtrooftop barpenn stationnew yorkgreat hotelhuge tvmadison square gardenfreedom towertimes squaretwo queen bedsflatiron buildingfridge and microwavewalking distancewould definitely stay here againquiet streetthe room was nicethe high line
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Reviewed 2 April 2018 via mobile

Eight of us were in NYC on a Sunday to practice for an important presentation to a client. We needed reasonable accommodations and a place to rehearse . And it needed to be within walking distance of our client. Cambria Hotels And Suites- Chelsea to the rescue! Everyone went out of their way to help us, from having a great conference room, to food and drinks, to sparkling clean guest rooms, either with two queen beds or a king bed and sofa. The rooms also had good WiFi, refrigerators and microwaves for those of us who were up late and early. But most of all the staff were extremely friendly and kept checking to make sure we had what we needed. They printed some last minute items instantly and gave us directions to a great lunch place nearby. They even made sure we had some extra treats in our rooms! Plus it’s on a street of flower stores (treating us to stacks of spring tulips and blooming hellebores each time we walked by) and walking distance to incredible restaurants and shows. Many thanks to all of you - Kerri and several others, who made our visit to your hotel a lifesaver! We will be back!

Stayed: March 2018, traveled on business
1  Thank Esmorelda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamConcord, Manager at Cambria Hotel New York - Chelsea, responded to this reviewResponded 2 April 2018

Dear Esmorelda,

It was a pleasure to welcome you to the Cambria Hotel & Suites New York Chelsea! Thank you for mentioning how much you enjoyed our hospitality. We work hard to create a comfortable and friendly atmosphere, so we're happy you experienced that during your visit. More improtantly, we are glad we could provide you with everything you needed to prepare for your meeting! We loved having you as our guest and we hope to see you in the near future!

Michelle Giovanni
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 April 2018 via mobile

My family felt very welcome here. Unlike a certain Hilton we stayed at at the beginning of our trip, they made us feel like a person and not just a pay cheque. Thank you Kenza for being awesome to our kids the morning of our departure. Great place.

Stayed: July 2017, traveled with family
Thank Trishine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamConcord, Manager at Cambria Hotel New York - Chelsea, responded to this reviewResponded 2 April 2018

Dear Trishine,

Please accept our sincere thanks for taking time to review the Cambria Hotel & Suites New York Chelsea! We were happy to read about your fantastic stay and the excellent service you received. We are fortunate to have a team that understands the true meaning of hospitality and simply wants you to have the best stay possible. Your feedback is appreciated, and we hope you will visit us again!

Michelle Giovanni
General Manager

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Reviewed 31 March 2018 via mobile

Great customer service by Melissa, Kenza, Alexandria, Tyler and David. They went out of their way to ensure our room was comfortable and that we had everything we needed to make it a memorable vacation. The room we stayed in had an awesome view. The hotel location is good, walking distance to train, stores and places to eat.

Stayed: March 2018, traveled with family
Thank VJJG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamConcord, Manager at Cambria Hotel New York - Chelsea, responded to this reviewResponded 2 April 2018

Dear VJJG,

Thank you for choosing the Cambria Hotel & Suites New York Chelsea and taking time to review your stay! Our staff works hard to ensure each guest has a great experience. Even though we are here to please it's always nice to be recognized for a job well done, so thank you for the kind compliments. We look forward to welcoming you back soon!

Michelle Giovanni
General Manager

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Reviewed 30 March 2018 via mobile

Family stayed there for a quick 2 day trip to NYC. Clean room and the staff was absolutely great, especially Kenza, at the front desk. They even stored at bags after checkout until our train left later that afternoon at no charge. Will definitely stay there again.

Stayed: March 2018, traveled with family
Thank jerome c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamConcord, Manager at Cambria Hotel New York - Chelsea, responded to this reviewResponded 2 April 2018

Dear jerome c.,

Thank you for staying at the Cambria Hotel & Suites New York Chelsea! We were thrilled to read your comments about the great service you received from our staff and how they exceeded your expectations. Thank you also for your kind compliments about Kenza. We will pass on your comments to her. It was our pleasure to serve you and we hope to have you back with us again in future!

Michelle Giovanni
General Manager

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Reviewed 30 March 2018

Not sure we could have picked a better hotel for our short NYC stay. Great location, clean and modern rooms, and super-friendly and attentive staff. They texted us twice just to ask if we needed anything. Fantastic rooftop deck, too.

  • Stayed: March 2018, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Doug B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamConcord, Manager at Cambria Hotel New York - Chelsea, responded to this reviewResponded 30 March 2018

Dear Doug B, wow what a great review and rating! Sounds like we hit it out of the park with our accommodations and service. Thanks for recognizing our efforts and we all cant wait to see you again. Safe travels home and hurry back!

Best,
Michelle Giovanni
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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