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Reviews (1,567)
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Reviewed 31 March 2018 via mobile

This is the second time staying here and it gets better with every stay! We arrived early Monday morning after flying in to NYC on the red eye. Went straight to the hotel expecting to just drop our luggage and wander around on little sleep. The manager at the front desk was great and was able to check us in early and waived the early check in fee. He also asked if we wanted a room upgrade to a street view room. He was very forthcoming in letting us know that the street view rooms were not as quiet so we opted for quiet. We had a short nap and then hit the city. Can’t thank the Manager (think his name was Mark) enough, this really felt like it gave us an extra day in the city. The location can’t be beat with the subway almost under the hotel. This is our go to hotel anytime we come back to NYC. Great staff at the front desk always friendly and acknowledging your coming and going from the hotel.

Stayed: March 2018, traveled with family
Thank Canuckonthego11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbeth S, Front Office Manager at Hilton Garden Inn New York/Tribeca, responded to this reviewResponded 1 April 2018

Dear Guest,

Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton Garden Inn Tribeca.

Our commitment at the Hilton Garden Inn Tribeca to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.

Once again we thank you for choosing the Hilton Garden Inn Tribeca and for taking the time to provide us with valued feedback. We hope to welcome you back on your next stay in the Tribeca area.

Kind Regards,

Lisbeth

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 29 March 2018

The hotel was conveniently located near the subway and was walking distance to some great pizza places on Bleecker street. We actually got the subway to JKF for our flight home, it did take about 90mins BUT it saved us $65 at only $7.75 each on the subway, it was a steal!!! Complementary coffee in the mornings was a nice touch.

The only negative was that the towels were a little small and didn't smell particularly fresh! and it must be a New York thing but it was so so noisy outside! Also even tough it was fairly priced but we didn't realise the amount of taxes that would be added to the bill, this kind of thing isn't common in the UK.

  • Stayed: March 2018, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Rachel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbeth S, Front Office Manager at Hilton Garden Inn New York/Tribeca, responded to this reviewResponded 1 April 2018

Dear Guest,

Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton Garden Inn Tribeca.

Our commitment at the Hilton Garden Inn Tribeca to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.

Once again we thank you for choosing the Hilton Garden Inn Tribeca and for taking the time to provide us with valued feedback. We hope to welcome you back on your next stay in the Tribeca area.

Kind Regards,

Lisbeth

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 25 March 2018

A mid range hotel but a very nice place to stay. Very well located in NY/soho. Subway entrance is located just outside the hotel. Room are clean and ok. Breakfast buffet is good.
The front desk manager Mark D. was a very helpful and professional person. He helped us for anything when we arrived at this hotel. I think he is key in the management of the front desk.
We will come back for sure

Room Tip: all rooms are ok, may higher level
  • Stayed: January 2018, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank patrick k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbeth S, Front Office Manager at Hilton Garden Inn New York/Tribeca, responded to this reviewResponded 26 March 2018

Dear Guest,

Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton Garden Inn Tribeca.

Our commitment at the Hilton Garden Inn Tribeca to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.

Once again we thank you for choosing the Hilton Garden Inn Tribeca and for taking the time to provide us with valued feedback. We hope to welcome you back on your next stay in the Tribeca area.

Kind Regards,

Lisbeth

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 22 March 2018

I stayed for three nights with my wife and son. The room was pleasant and not too cramped, with a view out onto the street. The front desk staff were cordial and professional. We didn't have the hotel breakfast, so I can't comment about that. The immediate area has lots of restaurants of all sorts, and if you don't mind walking a bit, you can access other neighborhoods. If you do mind walking, there are good subway connections within a block or two (the 1 and the A/E). Price was competitive, if not cheap. So, yeah, this is a safe bet.

  • Stayed: March 2018, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Omphalos McButton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbeth S, Front Office Manager at Hilton Garden Inn New York/Tribeca, responded to this reviewResponded 24 March 2018

Dear Guest,

Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton Garden Inn Tribeca.

Our commitment at the Hilton Garden Inn Tribeca to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.

Once again we thank you for choosing the Hilton Garden Inn Tribeca and for taking the time to provide us with valued feedback. We hope to welcome you back on your next stay in the Tribeca area.

Kind Regards,

Lisbeth

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 19 March 2018 via mobile

I stayed there for business and found a pretty good price for NY and location. It’s not a big hotel which was fine. There’s a restaurant bar connected to the hotel where they also serve the breakfast buffet in the morning. Great place!

Stayed: March 2018, traveled on business
Thank Emilie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbeth S, Front Office Manager at Hilton Garden Inn New York/Tribeca, responded to this reviewResponded 22 March 2018

Dear Guest,

Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton Garden Inn Tribeca.

Our commitment at the Hilton Garden Inn Tribeca to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.

Once again we thank you for choosing the Hilton Garden Inn Tribeca and for taking the time to provide us with valued feedback. We hope to welcome you back on your next stay in the Tribeca area.

Kind Regards,

Lisbeth

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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