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Reviews (1,581)
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All reviewsrooftop barspring streethudson riversoho areanew yorkgreat hotelgreenwich villagequiet areaboutique hotelgreat boutiquefreedom towerrooms are smallwest sidelower manhattanstatue of libertymini barfew blocks
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Reviewed 4 April 2018 via mobile

Love hotel hugo. Always a good balance for those who are there for work and social purposes. The staff are lovely and beyond helpful, especially Jose in the lobby, and make everything feel elegant and easy. Thanks HH staff xSamantha

Stayed: April 2018, traveled on business
Thank samanthmg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 April 2018

I visited here back in August with 3 other friends.

Location was lovely an quiet out of the main busy area. Local restaurants and cobbled streets and close to the Hudson River to walk.
On arrival we had our suitcases pulled in and we checked in quickly, given our room keys and off we went. Rooms are small and compact but we didn't live in the room. The bathroom was clean no issues.

We booked the hotel for the rooftop bar, we only ended up having one drink there because it was so crowded you had to just stand up wherever you could. But it does have a lovely view.

Doorman would call us a taxi and always get the door. Didn't like how they would always ask if you were going to the rooftop bar just got annoying after a bit.

overall definitely 4 and half star - worth visiting if you get a good price!

  • Stayed: August 2017, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Meg C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 April 2018

The hotel was beautiful, amazing service at check in and in the hotel bar. Received an upgrade to a suite upon check in. Spacious room, great views! Great location to walk to different neighborhoods. Would definitely stay here again!

  • Stayed: March 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Justine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 April 2018

This is a nice hotel. There was lots of construction all around and it was very hard to get a cab. But the in room dining is fabulous, (especially the tuna tartar) and the rooms are very clean and comfortable and well stocked.

  • Stayed: March 2018, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Elizabeth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 April 2018 via mobile

At Cafe Hugo the staff are so helpful . I have the same thing for breakfast every morning. Angela always has it ready for me. Nothing is too much trouble. Many thanks. They make you feel very welcome.

Stayed: March 2018, traveled with family
Thank kay s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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