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Reviews (1,232)
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Reviewed 4 April 2018

Great deal in the hearth of NYC.we staied a week and everything was perfect.Quite,Clean,Reasonably big rooms,professional staff,Will come back again.Greast value for the price and the location.ooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooommmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

  • Stayed: March 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Paologhedini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 April 2018

Our family of four stayed over the Easter holiday in two separate rooms. The location is good, the staff are all friendly and helpful and Chris, who serves the free wine/softdrinks at 5pm on the 27th floor, is an attraction not to be missed! He is so cheerful and bonkers, made us all sing Happy Birthday for a fellow guest, whilst flirting with all the ladies - what's not to like?

Stayed: April 2018, traveled with family
Review collected in partnership with this hotel
Thank MD69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 April 2018

First time in New York and the Club Quarters was a great choice for our visit. We were able to walk to so many of the famous sights which was a real bonus. The top floor lounge has an amazing view and is stocked with tea, coffee and snacks throughout the day. The room was larger than we were expecting for New York, the bed was comfy and the housekeeping staff did a fantastic job of keeping the hotel and rooms clean and tidy. There's also free guest laundry facilities which was really useful after a long trip. All the staff were friendly and helpful. So pleased we stayed here and wouldnt hesitate to book this hotel again if I'm lucky enough to return the Big Apple.

Room Tip: 6th floor had street noise. It didn't bother us too much as it was part of the 'New York experience' but could disturb light sleepers.
Stayed: March 2018, traveled with family
Thank DiB26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 April 2018

We booked the suite with the kitchenette and was very impressed. The rooms are very generous compared to most hotels in Manhattan and for saying it's a small hotel. We were only in town for 3 nights so were out most of the time so didn't get to make the most out of the hotel! However the staff were lovely when we did need them and even though we never made it to the 27th Floor for complimentary drinks we did have some nice hang out Times up there eating pizza from the 24 hour 99c takeaway shop! The hotel is in a perfect location with Grand Central Station literally one block down across the road, we were about a 10 min swift walk to Times Square however there is a express train from grand central to Times Square. We went to the hotel from JFK via the subway and found it all part of the New York experience and much cheaper than a yellow taxi! Check in was easy and hassle free and generally everything about this stay was perfect. The free bottled water in the corridor was also a nice little bonus too xx

  • Stayed: March 2018, traveled with friends
    • Value
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Review collected in partnership with this hotel
1  Thank Marlana253
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 April 2018

We've stayed at this hotel any times. This time we really enjoyed the staff, particularly Chris, who helped us unwind with his jokes and friendly banter during happy hour on Friday after a 3 hour train ride. We later saw him in the lobby, and he quickly became our 'new best friend.' The hotel is clean and modern. If you're looking for atmosphere and charm, this is not the place. But the location and staff can't be beaten.

Room Tip: Very high and thick pillows which I think most people like, but for me, they hurt my neck.
  • Stayed: March 2018, traveled with friends
    • Value
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Review collected in partnership with this hotel
Thank Mjmjam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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