My husband and I booked our Dec 2016 trip to New York City in Jan 2016 and I spent a good chunk of time between researching and planning our itinerary; TripAdvisor was one of my main sources for ideas. I can't recall precisely but I expect that I decided to visit Lukes Lobster based on TripAdvisor information. I do remember well that I researched Lukes Lobster locations and used reviews to decide on the following - (1) I wanted to visit the Fidi location over the Plaza food hall as the Plaza food hall prices are more expensive. (2) Also, although Lukes Lobster offers more than lobster (e.g. crab, chowder etc.) it is the lobster alone which was recommended, whereas the other dishes were not rated so based on this I chose to get the lobster roll alone rather than anything else.
The Luke's Lobster website is really easy to navigate, visually appealing and has lots of useful information - including menus and prices - to be able to plan your trip.
On day 3 of our 6 day trip we ate at Lukes Lobster at South William Street in Fidi and loved the lobster rolls!!! So much so that on our last day when we were talking about our best bits of our trip it prompted us to go to the Plaza food hall Luke's Lobster for our last lunch - this was quite close to our hotel and we'd been down to the food hall for a look around before but not eaten there. This location has a subway station nearby and the food hall itself is a lovely place to eat in my opinion - well kempt, beautiful surroundings with lots of choices for food and drink.
The venue was less visually appealing than the Fidi location (but nothing wrong with it) and doesn't have a seating area of its own however, there are seats near the entrance/escalators for the food hall which is where we managed to sit. As you can probably appreciate the food hall is a very busy place and we were concerned we wouldn't get a seat to be able to enjoy our food, I think we were lucky. There was a 'disagreement' between a seated patron waiting for a friend and a lady looking for a table whilst we ate.
The young gentleman at the counter who served us was down to earth and friendly. Our rolls took a little longer to arrive than at the Fidi location but were still incredibly quick - under 5 minutes - and it did seem even busier here.
The rolls were toasted more and had more seasoning on than the ones we ate at the Fidi location so they tasted different but were just as enjoyable and delicious; I enjoyed both rolls in different ways. These rolls weren't served with a gherkin/pickle (one of those sliced green things that most American eateries serve alongside sandwiches etc.) like at the Fidi location but there was a sign saying you could have one if you liked; I preferred this as I don't like these and don't like wasting food. The roll was $18 which seems quite expensive but I suppose when you consider it's lobster meat and the roll is literally jam packed with it it's actually not expensive really; it is a dollar more expensive than the Fidi location.
I would definitely recommend Luke's Lobster for the lobster rolls, yummy! And I enjoyed the Plaza food hall.
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