Check in was the worst I have ever experienced. It was very late as my flight delayed, but the night porter seemed to be either high on drugs or alcohol. Mistyped his password three times when trying to check me in, hence he was locked out of the system. Took an hour waiting for Hilton to unlock him!
Breakfast was as expected. A small selection and some hot scrambled eggs, omelette, sausages. It was okay.
The room was okay. Small bathroom. My cousin, whom I was visiting in NYC,suggested this hotel as south and away from the busy tourists. But I would recommend the hotels nearer to Times .square off 5th Avenue. Stayed at The Refinery in April. Much better .This hotel had no bar and the area was fairly dead at night. This hotel was definitely a poor link to a Hilton.