This hotel is ok, reasonably clean and a fair choice at breakfast . Bed was comfortable but the bedding had small holes in it. We arrived at 10.00 pm after a long flight and could really have done with out the chaotic reception area. Breakfast is ok but again chaotic and self served on plastic plates. The hotel is close to penn station and time square. However, it was difficult to find at night and would not advice lone individuals to walk round this area at night. Staff were friendly and third to help but there systems were not up to the job hence the delays in check in. Also the staff were using the only lifts to move stuff meaning a long Que. for visitors for lifts.
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