Very cozy, clean hotel. Love the decor and the area. Amazing neighbourhood. There are restaurants behind the hotel / pubs. Outside seatings and great atmosphere.
The ambiance of the hotel felt like a vintage style. The room was a great size with a closet and big bathroom. Staff very very nice.
Thank you for staying at The Wall Street Inn. We are delighted to read how much you liked our wonderful location, helpful service and that you liked our historic product. We appreciate your kind review and hope you will be back to see us again soon.
This Inn is in a fantastic area in the Financial District. It's conveniently within walking distance of multiple subway lines and the Staten Island Ferry. I felt safe walking alone late at night from the subway as a female in this part of the city.
The staff was friendly. Our room was large for NYC, and I loved the historic vibe.
The one draw back was our window was next to an alley courtyard with open air seating for nearby bars/ pubs. Due to the older exterior windows, the noise was loud at night when we tried to sleep. We used our earplugs and it helped. The black out curtains dampened the sound as well. We're from a rural community though, and used to sleeping with pure quiet at night, which doesn't exist in large cities.
It was still so much better than staying in another part of the city with lots of traffic and sirens at night. I've done that in newer hotels in other parts of the city and this was a lot better. We didn't hear noise inside the hotel or from any other guests through interior walls.
The front desk was staffed 24 hours a day with at least one person at front desk. They were pleasant, greeted us when we came and went, and helpful answering questions and navigating.
I enjoyed the smaller touches you don't get in a large chain hotel like an umbrella to use during our stay, and a bowl of candy at the front desk.
Booking directly through their website saved us money and they gave us a complimentary room upgrade.
I would stay again and highly recommend it for business travelers, solo female travelers, couples, international travelers, and small families with preteens/ teens.
Thank you for choosing us for your stay in the city and taking the time to share your experience. We're thrilled you enjoyed your stay with us and found the rooms spacious. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. It's lovely to learn that our room upgrade contributed to one of your best hotel experiences. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.
Great location in the Wall St area. Numerous choices to eat and shop. Short walk to World Trade Center subway & quick access to uptown. Hotel was super clean. Stayed in a corner King Room (202) that was very comfortable. Will definitely visit again as I had an overall great experience.
Thank you for staying with us. We are delighted to read how much you liked our wonderful location, helpful service and that you slept well on our clean rooms. We appreciate your kind review and hope you will be back to see us again soon.
Very convenient old fashioned afordable 4*. Litle Breakfast included but with home made at demand wafles, a +. We had a large room for the three of us with a jacuzzi bath tub. Iron and table dissimulated behind a mirror. Confortable bed but thick mattress for the sofa.
Thank you for staying at our property. We were delighted to learn how much you enjoyed your guest room and our continental breakfast during your visit. We hope you enjoyed touring our exciting city. We appreciate your kind comments. Please come and see us again soon!
I stayed here for one night. Let’s start with the good: the location is great if you need to be right downtown, and I got a good rate. The room was surprisingly large for a Manhattan hotel room- I was truly not expecting such a spacious room, and the floor plan included a little “foyer” which separated the bedroom from the hallway, which I liked. The pillows were really comfortable. Now for the not so good- the neighborhood was loud on a Friday night with music coming out of nearby bars- I’m a sound sleeper so it isn’t such an issue for me but delicate sleepers should be forewarned. The housekeeping leaves a LOT to be desired- my mattress had a giant hole in it, there was an unpleasant stain on the mattress cover. It was obvious that parts underneath the bed had not been cleaned in ages. I didn’t know whether to laugh or cry when my room had a Manhattan White Pages from 2010 still in the room!!!!! Ugh is anyone paying attention here? I wouldn’t stay here again as I think the overall conditions of things are being overlooked.
We truly regret to learn about your disappointing experience at our hotel. Please accept our sincere apologies for any inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another chance in the future to provide you with the stay you deserve.
