The staff at the Wall Street Inn were very friendly and welcoming. The hotel and room were clean and comfortable. Small but comfortable full sized beds. The wall street inn is located in the historic financial district. Easy to get to and close to things to do
Thank you for your review. We are pleased you enjoyed your overall stay and are glad we provided friendly service and our location with perfect for you! We are delighted to learn that the service provided by our associates surpassed your expectations. We look forward to another opportunity to welcome you back to our hotel.
This is a lovely small hotel tucked into the Financial District. It has the European feel of a boutique hotel. We had no idea THE place to be to celebrate St Patrick’s Day was the block behind the hotel! Our stay was not disturbed at all! Recommend.
Thank you for staying with us. We are delighted to read how much you liked our wonderful location, ambiance and that you enjoyed St. Patrick's Day celebrations. We appreciate your kind review and hope you will be back to see us again soon.
Great alternative to the chain hotels! This small, family-owned hotel is clean and comfortable with spacious rooms (a rare find for NYC). We are a couple staying with our adult son in a double queen room that included a desk w/ 2 chairs, couch w/coffee and side tables, 2 upholstered chairs and a small table for dining, writing, etc. Lots of charm - from the lobby to the elevator to the rooms. Very quiet inside - no paper-thin walls here! Staff are friendly and helpful. Free breakfast included cereals, pastries, and fresh waffles - would have been nice to have fresh fruit and yogurt (which were not available when we went.) Furnishings and carpet are showing some wear, but everything is so clean and well cared for, we felt it was part of the charm. Tucked down a narrow street in the Financial District, it's about as quiet a location you'll find, and very convenient - a short walk to NYSE, Battery Park, the 9/11 Memorial and Museum and much more. Lots of great restaurant options nearby. Just 2 blocks from the Wall Street subway station makes getting around the city easy. A good value! Would definitely stay again. A few things to be aware of....1) Discounted parking is available, but it's quite a long walk from the Inn (drop your luggage first, then go park.) 2) As of March 2024, the exterior is under construction, so there's scaffolding up and work being done during the day. Some rooms will be affected (ours was not, aside from a little noise.) 3) As with many old buildings, there weren't many electrical outlets in our room, and no USB ports, so pack an adapter or small power strip. 4) The room was a bit dark - the overhead fixture wasn't enough to light the room - but turning on the extra lamps brightened the room. Overall - highly recommend !
Thank you for staying with us! We are glad your overall stay was pleasant, and that you liked our convenient location and attentive service. We are pleased that our staff made an impression. Our team is dedicated to providing genuine and attentive hospitality, and we appreciate you acknowledging their efforts. Please note that our renovation is now completed and the bridges around the building will be removed in a few weeks. Every room has a n USB port located by the TV on a separate power strip. We appreciate you sharing your feedback and look forward to seeing you on your next visit.
A lovely, classic hotel in the middle of the financial district. Service was pleasant and accommodating. Public spaces were comfortable and very well-maintained. Our room was spacious and spotless. Good outlets, nice toiletries, ample towels (a rarity, these days), and great sleep quality—very quiet. Complimentary continental breakfast was an added plus. A good choice for business.
Thank you for being our guest. We are delighted to read how much you liked our wonderful rooms, breakfast, helpful service and that you slept well on our comfortable beds. We appreciate your kind review and hope you will be back to see us again soon.
The excellent reviews for this hotel are a mystery. This hotel is not quirky, it’s not quaint, in my view it is run down and in desperate need of an upgrade. The hotel has scaffolding up, which has been mentioned in reviews going back 2 years, so not a recent addition (see photo) All of the front facing rooms are affected, leaving them dark and quite unwelcoming. You will have to keep the curtains closed as there are workmen literally outside your window ( see photo) The rooms facing the back of the hotel suffer from noise from the late night bars which line the street. But our real gripe was the state of the room. There were stains on the pillow and bedding and threadbare towels. For the pleasure of sleeping on a stained bed, we paid £350. It was clear that no money has been spent on bedding and furnishings for several years. There are no in room facilities to make a drink and the breakfast was the worst we encountered during our trip. We had tried to move to the nearby Hilton, but it was unfortunately full, so spent the night fully clothed lying on the bed, as we had already been told there were no other rooms.
Thank you for evaluating your recent stay with us. We apologize for the multiple issues you perceived during your recent stay with us. We strive to ensure our guests have an exceptional visit during their travels, and we are disappointed that we did not meet these expectations for you. We understand that no explanation of these issues can change your recent experience. Our external renovation has been completed and the scaffolding is now removed to reveal our historic building in its full magnificence; we trust that this alleviates most of your concerns. As related to our early American decor we understand that it is a matter of personal choice and most of our guests like it. However, we take our guests’ feedback seriously and hope you will stay with us again for a much-improved experience the next time your travels bring you this way.
