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katlyn
York, Pennsylvania

Great stay in NYC

5.0 of 5 bubblesReviewed Mar 9, 2024via mobile
Our family loved our visit at the Water St Hotel Indigo! Sleek, modern, CLEAN, quiet, comfortable room and friendly, professional staff! I can’t think of anything more you want in a hotel except maybe free breakfast. (There is a Starbucks across the street though) When we requested more washcloths for our second day, within 5 mins someone was at our door delivering them.
The hotel is located a 5-10 min walk to the subway. We had early check in (requested prior to visit) and they held our bags after check out. Would recommend this hotel to anyone!
Date of stay: February 2024
Room Tip: Our room only had a shower, no tub if that makes a difference.
Trip type: Traveled with family
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Reviews (125)
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All reviews the financial district breakfast was delicious operations manager front desk rooftop bar check in process rooms are small we loved our stay steamers early check hotel is beautiful great stay coffee machine battery park checking in new york convenient location
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Reviewed January 26, 2024 via mobile

Stayed here the weekend of The NYC Marathon. Room was affordable considering the weekend.

Just a short walk to either the Subway or The Staten Island Ferry which is why I booked it. Also Stone St is near by.

The Lobby is small and there is a restaurant located in the hotel along with a small self serve/checkout for convenience items. There was a rooftop bar with indoor and outdoor seating that was opened. Drink prices are kind of high but it is NYC.

Check in was fairly quick and the staff was very friendly.

The room was small but just fine for what we needed. The bathroom was clean which is very important. The room does have a mini fridge.

I would stay here again, especially if I run the marathon again.

Date of stay: November 2023
Trip type: Traveled as a couple
Thank 924RichS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 20, 2023

While I did not personally stay in the hotel, my eldest's girlfriend headed to NYC with friends for a few days. We thought it would be nice to have a bottle iced in their room for their arrival. Willie from the Hightop Bar was so helpful - calling back after we got him during the happy hour rush! He called back shortly afterwards as promised and executed our surprise without any issues. I cannot say enough about Willie and the hotel staff who helped us make the girls' stay extra special. They LOVED their hotel - the location - the staff and the hospitality. Thank you Hotel Indigo!

Date of stay: December 2023
  • Trip type: Traveled with friends
    • Value
    • Location
    • Service
Thank 4kids2dogsandahubby
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 16, 2023

Recently hosted a semi-last minute holiday event in NYC, for which colleagues from around the globe needed accommodations. It was peak week in December, and the team at Indigo went above and beyond to take care of our large group. Really incredible service from the time of booking to the time of checkout, and the rooms were spectacular. Conveniently located to most train lines, and a great area to walk around as well. Highly recommend for your next visit to the city!

Date of stay: December 2023
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
Thank megnyc23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 25, 2023

Everything about this hotel is superb. At check-in, I was warmly welcomed by the gentleman at the front desk. My 20th floor room is modern, very clean and roomy (for a NYC hotel room). Indigo is in a great location with plenty of dining choices. From now on, when I visit downtown, this will be my first choice.

Date of stay: November 2023
  • Trip type: Traveled solo
    • Value
    • Location
    • Service
1  Thank Stephanie R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 22, 2023 via mobile

Really nice stay at this hotel. The hotel staff were very welcoming and friendly. The room was comfortable and the restaurant and roof top bar were particularly nice.

The location of the hotel is excellent. Wall Street subway stations are a short walk as is the East River ferry.

Fulton Street and the World Trade Center are only a few minutes walk.

Date of stay: November 2023
Trip type: Traveled solo
Thank EasternWestSussex
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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