I live in Houston and my trip was scheduled for August 30 it was exactly the week that we had a hurricane Harvey here in Houston. Because of the hurricane my flight was canceled not one but two times I try to buy tickets to fly another day even knowing that I was losing one or two days in New York but it was impossible because the airports were closed and It was not possible to complete the purchasing even through here through Expedia. I was not able to drive to Dallas or Austin to try to get a plane from there because I live in the area here in Houston that was completely flooded so unless I had a boat to go out of my house I could not leave my house we had 3 to 4 feet of water in the street. So I received back my refund for my plane ticket, I received back a refund from a ticket (non refundable)festival that I bought to go in New York . But Expedia wasn't able to give me a reply saying that I would receive my refund from the hotel, not even partial refund or not even a credit to go in and either weekend. it was the first major situation it was a hurricane I was locked inside my house and I have nothing as a possibility to go out I did not cancel my trip my airline cancel my trip because of the hurricane so the minimum that I was hoping from up hotel expensive like this one is understanding the situation and help me to receive something back because this was not cheap. So yes I am extremely disappointed.
- Official Description (provided by the hotel):
- Upper West Side of Manhattan, walking distance to Central Park and the Museum of Natural History. ... more less
- Reservation Options:
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- Also Known As:
- Belnord Hotel New York City
- Belnord Hotel Nyc
- Belnord New York City