First time I arrived the hotel was blocked by construction, passed it by twice. Check-in was easy & quick but they do put a hold on your card plus charge you a fee. There is one elevator and small hallways. The room is small in size but has basic simple features. Only thing I wish it had a mini fridge and microwave, or a pool. Service daily, I had no problem getting towels. I felt safe and is in a good area, loved having a Starbucks around the corner. Breakfast was good, a few hot items and juice/coffee. Check-out was easy and quick.