We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Kitty G

A REAL HOME TO COME BACK TO

5.0 of 5 bubblesReviewed May 31, 2024
Hotel's Favorite
I can’t recommend and appreciate AKA Sutton enough starting with a QUIET residential midtown location if you have to do business both uptown n downtown - 1) v close to two subways n buses in all directions 2) daily necessities in all price points are all within 2 blocks 3) access to dog park n east river esplanade - no need for CPark 4) Bloomingdale’s - no need for Fifth
THE PROPERTY - 1) v beautiful n quiet pool 2) spacious laundry n wine caves (yes!) 3) quiet n stylish public lounge area with all types of seating 4) daily morning coffee 5) functional and well laid out rooms 6) efficient n flexible housekeeping w Yvonne 7) attentive and friendly reception headed by Manuela with Ana jorge franscesco and Ernie - 8) a professional car service w Hugo to backup the amazing stay
Notable is that the stafff have all been there for between 10-25 years
Date of stay: May 2024
Trip type: Traveled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nearby Hotels
₱11,974
Fully refundable
  • Hotels.com
    ₱11,970
  • Agoda.com
    ₱9,019
  • Trip.com
    ₱11,970
1.2 km from AKA Sutton Place
Restaurant
Room service
₱10,267
  • Moxy Hotels
    ₱10,267
  • Skyscanner.com
    ₱7,665
  • Priceline
    ₱10,262
2.2 km from AKA Sutton Place
Free Wifi
Restaurant
₱9,201
  • Skyscanner.com
    ₱9,201
  • Priceline
    ₱9,197
  • Hotels.com
    ₱9,198
2.8 km from AKA Sutton Place
Free Wifi
Restaurant
₱15,493
  • Skyscanner.com
    ₱13,922
  • Expedia.com
    ₱15,532
  • Homewood
    ₱15,483
2.4 km from AKA Sutton Place
Free Wifi
Fitness center
₱14,922
Get rewarded with One Key
  • Trip.com
    ₱14,922
  • StayForLong
    ₱12,572
  • Skyscanner.com
    ₱12,879
4.5 km from AKA Sutton Place
Free Wifi
Restaurant
Facade
₱8,772
  • Priceline
    ₱9,931
  • Agoda.com
    ₱7,561
  • Expedia.com
    ₱9,897
1.5 km from AKA Sutton Place
Fitness center
₱6,147
  • Priceline
    ₱6,778
  • travelup.com
    ₱5,447
  • Vio.com
    ₱6,779
0.4 km from AKA Sutton Place
Free Wifi
Restaurant
Exterior
₱8,527
  • Skyscanner.com
    ₱8,527
  • Motto
    ₱8,522
  • Expedia.com
    ₱8,494
1.6 km from AKA Sutton Place
Free Wifi
Restaurant
The Deluxe Double-Double Room at the The Gallivant Times Square
₱9,594
  • Priceline
    ₱9,590
  • Agoda.com
    ₱8,111
  • Skyscanner.com
    ₱8,216
1.9 km from AKA Sutton Place
Free Wifi
Restaurant
Paramount Hotel New York Time Lobby Fireplace
₱7,301
  • Official Site
    ₱7,308
  • Vio.com
    ₱6,472
  • Priceline
    ₱7,237
1.9 km from AKA Sutton Place
Fitness center
View more hotels in New York City
Reviews (113)
Filter reviews
113 results
Traveler rating
97
7
5
4
0
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
97
7
5
4
0
Show reviews that mention
All reviews home away from home an extended stay morton williams laundry room whole foods medical procedure granite countertops spacious apartment ample closet space long term stay quiet side street full kitchen felt like home business center new york great amenities comfortable stay
Selected filters
Filter
Updating list...
2 - 7 of 113 reviews
Reviewed April 13, 2024

AKA was exactly what we needed while my husband recovered from surgery. We were close to stores and the hospital. Everything was in walking distance or could be reached by subway (very convenient stations) The front desk service is better than the Four Seasons. They were beyond courteous and made every effort to make our stay trouble free and successful. The closets were beyond generous and the size of the bedrooms and common space was generous. They have a great cable system and we only had one brief internet glich. They had many channels available and I was able to connect the Roku to the televisions with absolutely no problem. Their staff is unusually knowledgeable about everything in the apartment. We could easily live there. The neighborhood is safe and has so many shops and restaurants that it made the stay so easy.
The only complaint we would have is the climate control . The weather was unseasonably warm much of the time. They are on a boiler system and there was no way to cool the apartment down other than stand fans and the windows open. I would have concerns for the summer. The furniture in our apartment was very low and would probably be my only complaint other than the climate control. It looked like Ikea. I would have expected a little different quality, but that was a small thing.

Room tip: The climate control is the only complaint we have. They cannot turn off the heat in the winter even when you don't need it.
Date of stay: March 2024
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank James M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 7, 2024

My stay was excellent! I really recommend the AKA Sutton. The staff is amazing! Fantastic location, very courteous service and they provided all added requests very quickly. I highly recommend Aka Sutton. It was a wonderful experience and for sure I will return. Paula Secaf Adde

Room tip: Enjoy the excellent service !
Date of stay: February 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Padde31
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 20, 2024

I had a good experience here recovering from surgery. Comfortable clean rooms, very quiet street, lots of sunlight, enough storage space, helpful staff. One thing to note is that each apartment is a little different, so if you care about certain room aspects, definitely call about a week before your arrival to check about the specific room you’re getting and what it has.

Date of stay: February 2024
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank mayaebsworth
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John Johnston, General Manager at AKA Sutton Place, responded to this reviewResponded March 22, 2024

PERSONALIZE EACH RESPONSE BASED ON THE FEEDBACK PROVIDED BY THE RESIDENT. SPEAK TO EACH POSITIVE TOPIC IN REVIEW RESPONSE.

Dear Maya,

Thank you for sharing your experience at AKA Sutton Place. We do indeed have meticulously clean and quiet rooms and am very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future.

Sincerely,
John Johnston
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 20, 2024

My husband and I were guests at the AKA residential hotel from the beginning of September 2023 to March 3, 2024. This was in fact, a stressful time for us, as we had sold our apartment and were preparing to move into a new one. We had rented a furnished one bedroom apartment. The living area was exceptionally spacious, and I loved the desk. This was extremely important as I work virtually
But what was really outstanding about this hotel? It was the staffing. To a person they were supportive, kind, responsive and always available. From the Manager, JJ, the assistant manager, Spencer to every concierge and Porter. There was someone available 24 hours a day.
When we needed an apartment change, they helped us move and found us a space that suited us. When there was servicing needed, they made another suite available for me, so that I could work in privacy. The engineering department and porters followed suit. There was nothing that one asked of them that they could not or would not do with grace.and skill.
The most surprising and lovely experience occurred on our last day at AKA. March 3 and time to move. Our new home was only a few blocks away. We had many clothes and the items we had purchased to make our stay even more pleasant. The concierges who were present and even those who were not did everything to facilitate our move. They basically got together and moved us, and so saved us a great deal of time, money, and anxiety.

Date of stay: September 2023
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank Ruthcharlotte
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John Johnston, General Manager at AKA Sutton Place, responded to this reviewResponded March 22, 2024

Dear Ruth,

I am thrilled to hear you enjoyed your spacious one-bedroom suite and were able to work from home throughout your stay. I agree that the staff is the difference maker here at aka Sutton Place and will be sure to pass on all of your kind words. We are so happy to have helped ease stress during a difficult time and welcome you into our aka family. Wishing you all the best!

Warm Regards,
John Johnston
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2024

AKA Sutton Place is a desirable extended stay hotel with a wonderfully convenient and quiet location on East 56th Street. The charming building is well furnished with comfortable apartments (especially so on the Penthouse floors) as well as elegant public spaces including a very nice bar. The property is also blessed with a professional, competent, extraordinarily caring and helpful team. Due to unexpected illness my husband and I were guests of the hotel for well over a year. Throughout our stay we felt completely at home; nothing was too much bother for each member of the staff and shining through was a genuine desire to meet our needs in a thoughtful and unobtrusive way. It was always a pleasure entering or exiting the building – the warm greeting from whomever was at the front desk was a delightful way to start or end a day. As in April 2022 it was a great pleasure to stay at AKA Sutton Place and I look forward to the next visit.

Date of stay: January 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank FJH33
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John Johnston, General Manager at AKA Sutton Place, responded to this reviewResponded January 22, 2024

Dear FJH,

We are thrilled to hear that you enjoyed one of our penthouse suites and that you had a lovely time while staying with us. I couldn't agree more that the staff is top notch and always goes above and beyond for our residents. I will make sure to pass this message onto the entire team! They truly are a special bunch. We look forward to hosting you whenever you are in New York at your home away from home.

Warm regards,
John Johnston
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews