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Nic
Melbourne, Australia

A potentially good hotel that needs a lot of work

3.0 of 5 bubblesReviewed Jun 25, 2023
The hotel is undoubtedly in a great location close to several subway stations and lower Manhattan. It's within walking distance of Chinatown, The Brooklyn Bridge and South Ferry. Though if you're after evening nightlife and restaurants, you will have to walk at least a few blocks as most of the places in the immediate vicinity are closed after normal working hours.

The hotel itself is decent enough, it's got all the amenities needed and has very spacious rooms for the area. It is let down however by its general state of repair and a feeling of lack of care. The whole place feels very dated and rough around the edges, you've got scratched and scuffed walls and paint, broken picture frames, furniture full of marks and scratches. It just feels like it needs a complete refurb and it was maybe nice like 10-15 years ago.
In terms of cleaning. The room seemed clean enough when we arrived, though the pillows sticking out of the cases did have some stains. But the standard of housekeeping throughout our stay was very basic. They just came in and made the bed, emptied the bin, folded the towels and replenished the toilet paper. It didn't even seem like they had swept the floor, they didn't replace the glasses in the bathroom.
The worst though was that on two occasions our room was left open and unlocked by the housekeeping staff. It seemed that the door should slam shut and lock when closed but it just stayed ajar if not pulled closed. We mentioned this to the receptionist who sent someone to "fix" it, but it happened again! Luckily nothing was taken but literally anyone could have walked into our room whilst we were out which made us feel a little anxious whilst out during the day.
Date of stay: June 2023
Trip type: Traveled as a couple
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
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All reviews brooklyn bridge battery park lower manhattan walking distance location is great few blocks subway nyc chinatown lines
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Reviewed May 8, 2023 via mobile

Ok hotel for Just one Night is old and needs renovations. The location is great close to Wall Street subway and pier 11 and battery Park , many restaurants and coffee shops in the area, walking distance to WTC and museums, the reception staff was smiling and helpful

Date of stay: March 2023
Trip type: Traveled on business
Thank fjords-design
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 20, 2022 via mobile

Not recommended. The worst value for money I have experienced in NYC. Seedy. Feels like an SRO converted to a hotel. And not done with any quality of construction. No bedside tables. No outlets by the bed. Chipped paint and stained upholstery. Noisy AC. Peeling floor laminates. Thin towels. No wash clothes.

I paid over $400 for a so-called suite.

Date of stay: September 2022
Trip type: Traveled on business
2  Thank hpb2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 13, 2022 via mobile

The location of the hotel is just perfect and pretty close to almost all the subway lines. The rooms are really big taking in account the regular rooms size in Manhattan. We took Breakfast for $19 and it was very very complete, the price is worth it. Staff is excellent.

Date of stay: September 2022
Trip type: Traveled with friends
Thank vickyfO1081MB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 30, 2022 via mobile

Hotel is well located and rooms are large. But Hotel is in need of major room updates as damaged floors, walls, furniture, etc. Housekeeping is quite poor- Dirty cups from previous guest left in our room. Dusty shelves. Our room also had a leaking toilet that leaked water onto the bathroom floor. We informed hotel housekeeping but it was never addressed. We ended up just leaving towels on bathroom floor to soak up water. For 350/night-Not worth the expense.

Date of stay: May 2022
Trip type: Traveled as a couple
Thank wendycI9686OZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 11, 2022 via mobile

This is definitely not a 4 star hotel. How could this hotel possibly get such a high star level?
I travel often and stay at 4 star hotels. Reason why I was misled when I booked this hotel on Priceline and it showed up as a 4 star hotel.
This hotel is antiquated, very basic and the first staff member at the front desk seems like he has personal issues. No wonder he gave me a room facing a courtyard and brick walls. Hate is real, 🤔😅.
Anyway, it’s a simple, oldish decent hotel, with at best a 2.5 star. I stayed at the AC hotel around the counter. That one one could be a 3.5 stars

Room tip: No parking but this is lower Manhattan. Parking is hard to find
Date of stay: April 2022
Trip type: Traveled on business
1  Thank Inspire52169960632
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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