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Rachel F

Spectacular Stay at AKA

Review of AKA Wall Street
5.0 of 5 bubblesReviewed Dec 14, 2019
Very welcoming staff and absolutely clean facilities. Stayed for one week and this location was perfect for playing tourist. The nearby transit station serves almost all of the uptown trains, making getting around cheaply a breeze. Loved having the kitchen for the nights in, made use of the high-tech gear in the workout room, and enjoyed the morning coffee and tea served in the lounge.
Date of stay: December 2019
Room Tip: Choosing a lower floor lets you skip the elevator wait by taking the stairs!
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jenna A, General Manager at AKA Wall Street, responded to this review
Responded Jan 2, 2020
Thank you for sharing your experience at AKA Wall Street. We were pleased to read that you enjoyed your stay and accommodation. We appreciate you taking the time to provide our team with feedback and look forward to the opportunity to host you again in the near future. Happy New Year!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (215)
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8 - 13 of 215 reviews
Reviewed November 26, 2019

Stayed here for 1.5 weeks. The location is close to transit, good restaurants, and has good walk-ability to many POI. The rooms are spacious and clean. The building has many amenities, and we really appreciated the washers/dryers. It does feel like you're in an apartment building.

Areas for improvement -
1. They weren't able to get us into the early check-in, which we can accept, but they still weren't ready even at the official check-in time. The front desk kept saying "soon" which turned into hours. I even peeked into the room to see how the cleaning was going and found the cleaner eating lunch. Their room prioritization for cleaning might need improvement.
2. Dining table is needed in the room. Big open space just begging for a table with chairs.
3. Refill the lounge coffee earlier and more frequently. We did a lot of trips to the lounge only to find the coffee still hadn't been replenished. Lots of folks waiting for coffee to be made. This should be attended to more frequently, especially during peak morning hours.
We enjoyed our stay here very much overall. Fixing some of those service issues would be beneficial.

Date of stay: May 2019
    • Location
    • Sleep Quality
    • Service
3  Thank SeattleAreaSue
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jenna A, General Manager at AKA Wall Street, responded to this reviewResponded January 2, 2020

Thank you for taking the time to provide our team with feedback. We take all resident comments seriously and were disappointed to hear that your visit did not meet all of your expectations. We are committed to providing all residents with an exceptional experience and sincerely hope to have the opportunity to host you again in the future.

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Reviewed November 4, 2019

5 of us (adults) stayed in a 2 bed suite for 6 nights. The suite comprised of 2 en-suite bedrooms and a living room/kitchen. There was a single fold up bed for the 5th person that we placed in one of the bedrooms. As we stayed 6 nights we had a maid service after 3 nights. From a decor and furniture perspective the hotel and suite itself were all of a high standard. We made use of the coffee/pastries/croissants available on the roof terrace each morning.
I arranged transfers via the hotel all of which went smoothly and check in/out were all quick and efficient. Suite was available a couple of hours early for us on the day we arrived.
A suggestion for the hotel is to provide some coat hooks in the rooms.
The area around the hotel is excellent with downtown tourist attractions all walkable and the nearest subway less than 5 mins walk away

Date of stay: October 2019
    • Value
    • Cleanliness
    • Service
2  Thank pato1967
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jenna A, General Manager at AKA Wall Street, responded to this reviewResponded November 4, 2019

Thank you for sharing your experience at AKA Wall Street. We were pleased to read that you enjoyed our spacious suites and team member service. We appreciate you taking the time to provide our team with feedback and we look forward to the opportunity to host you again in the near future.

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed October 22, 2019

Stayed here for business and was lucky to have a 2 bedroom suite. Plenty spacious apartment-style hotel room with even a desk for my laptop. Hospitality was great, and it was convenient to have the connected restaurant/bar.

Date of stay: October 2019
  • Trip type: Traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank sarahviz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jenna A, General Manager at AKA Wall Street, responded to this reviewResponded November 4, 2019

Thank you for sharing your experience at AKA Wall Street. We were pleased to read that you enjoyed our spacious suites and team member service. We appreciate you taking the time to provide our team with feedback and we look forward to the opportunity to host you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed October 13, 2019 via mobile

Very nice apartment-style apartment and great value in FiDi. The premium suite was surprisingly spacious and you can tell the interior designer paid close attention to detail with the appliances (Fisher and Paykel dishwasher, Grohe bathroom fixtures, Rowenta iron, etc.) - top notch. The fitness center was small, but they made great use of the space with quality equipment throughout. The roof top indoor lounge and outdoor patio were also nice with good coffee/tea and snacks (Lenka granola bars).

Now the annoyances/areas for improvement.

1. The indoor lounge area tv was set to Fox News with no remote or ability to change the channel. This almost seemed intentional to keep people out of the space. Please rectify this immediately! We did find an employee in the lounge who told us that they don’t keep the remote in the lounge and that the front desk would have to come up and change the channel. He was not very helpful.

2. Coffee/tea was only available until 3pm. Is it difficult/too costly to have this available all day?

3. The light switches in the apartment needed a guide. We couldn’t figure out how to turn on/off a few of the lights. We ended up just unplugging one.

4. Provide a second blanket for curling up on the couch.

5. The elevators were too busy and there was no separate service elevator so you could find yourself in an elevator next to engineer with large pieces of work equipment.

Date of stay: October 2019
1  Thank SLE_wanderer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jenna A, General Manager at AKA Wall Street, responded to this reviewResponded October 15, 2019

Dear SLE_wanderer,
Thank you for sharing your experience at AKA Wall Street. We were pleased to read that you enjoyed your spacious suite and full kitchens. We appreciate you taking the time to provide our team with feedback which we will share with our ownership and we look forward to the opportunity to host you again in the near future.

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed October 10, 2019

We rented a Studio Appartment which was in great shape, new furniture, full kitchen, etc. You get a 60+ sqm appartment for the cost of an average hotel room - just great.
Only shortage was the absence of a dining table in the studio appartment, only couch and coffee table are awailalbe for eating...

Date of stay: October 2019
    • Location
    • Cleanliness
    • Service
2  Thank 115christians
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jenna A, General Manager at AKA Wall Street, responded to this reviewResponded October 15, 2019

Dear Christian S,
Thank you for sharing your experience at AKA Wall Street. We were pleased to read that you enjoyed your spacious suite and full kitchen during your recent stay. We appreciate you taking the time to provide our team with feedback which we will report back to our corporate design team and we look forward to the opportunity to host you again in the near future.


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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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