The resort was fine, but for the price I expected a much nicer room. At a final price over $400, i expected something more than a basic 2 double bed room. The restaurants on the property are fantastic.More
- Free Wifi
The resort was fine, but for the price I expected a much nicer room. At a final price over $400, i expected something more than a basic 2 double bed room. The restaurants on the property are fantastic.MoreShow less
Thank you for choosing to stay with us. We are so glad that you enjoyed your dining experience and are equally sorry that your accommodations did not meet your expectations. We have shared your feedback with our management team and hope you'll join us again for dinner.
We stayed at the Omni Grove Park Inn for our anniversary and it was just wonderful. We arrived to champagne and chocolate dipped strawberries and a most welcoming staff. Our bellman was so helpful and showed us the best place to park, made restaurant suggestions, and remembered us each time we saw him during our 3-day stay. We enjoyed the sunsets on the verandah and a warm-up wine by the fire each evening before dinner. It was an anniversary we will long remember.
GPI remains one of favorite destinations in NC. Have been visiting for over 20 years. Ambiance, history and service tradition are the experience. OMNI presence has enhanced location. very busy on all holiday weekends, so make dinner & spa appointments early
I did like my stay. Great loyalty ambassador, spa, room service, and marketplace. Awful front desk staff. They lied to me upon check in and the next day I spoke with another front desk person only to find out about the lie. It made my trip less enjoyable. I hate to feel taken advantage of or lied too to move a situation on. The whole thing would have easily been resolved had they initially told the truth.
Thank you for sharing. We apologize for the misunderstanding. We appreciate how much you enjoyed your stay and hope you will return to the resort in the future.
Loved every minute of it! Great staff/service from moment of arrival until departures. The sunset view was breathtaking and plenty of seats to watch it. Food was delicious and we even received upgraded room and drinks for my birthday!
Stunning views of the Blue Ridge Mountains! Excellent service, very clean and just a beautiful hotel. Worth the price and all around great experience! Great place for special occasions. They surprised me with a gift in the our room for my birthday ...I thought it was so nice and thoughful.