Nice hotel. Rooms were decent; breakfast was adequate; location was great; free parking; workout room was lacking (needs more equipment); staff was friendly. Would stay there again.More
- Free Wifi
- Free Parking
Nice hotel. Rooms were decent; breakfast was adequate; location was great; free parking; workout room was lacking (needs more equipment); staff was friendly. Would stay there again.MoreShow less
Thank you for your feedback and thank you for choosing to stay at the Baymont Inn. I am pleased you had a pleasant stay and would choose to stay at the Baymont Inn again if traveling to Asheville.
We stayed one night here in April 2018. The location is just a few minutes from Biltmore and less than 8 minutes to downtown Asheville (our Uber to downtown on a Saturday night ran $7). Note that the hotel is near a hospital/trauma center, so sirens ring out from ambulances at all hours. The hotel is fairly standard with a continental breakfast and a nice indoor pool and hot tub (closing at 10 pm). Check-in was quick and easy. When we got to our room, we found our tv remote was out of order. The front desk promptly brought a new one, which worked only partially (for volume). Next, we learned our toilet handle didn't work at all (meaning the toilet would only flush if you lifted the lid and pulled the lever). After another call to the front desk, maintenance came up within 5 minutes and fixed the problem. However, the toilet kept making very loud "whooshing" sounds for the next 15 minutes or so. We could not imagine being able to sleep through the constant noise, so we called the front desk again, who graciously offered to let us switch rooms. They brought the new keys straight to us and were very friendly and professional. The new room smelled a little musty from the wall unit air conditioner but was otherwise clean and in good shape, and the beds were extremely comfortable. Another note: the hotel has only one small elevator, which made for long waits during high traffic times, like breakfast and checkout. Ice and vending machines are located on every other floor (none on floors 2 or 4). Overall, this hotel was rather average with a few small issues but at a good price and in a great location.
Thank you for choosing to stay at the Baymont Inn. I am disappointed to hear you experienced some maintenance issues which should have been attended to before you arrived and offer my apologies for the inconvenience caused. It is good to see that the staff were quick to respond and provide solutions.
We have stayed at this location several times and are quite pleased with the staff and rooms provided. The location is very convenient, less than five minute drive to the Biltmore entrance. Highly recommended.
Thank you for your feedback, I am pleased you had a pleasant stay and your expectations were met
You are only about half a mile to the entrance of the Biltmore estate. They play classical music over the pa instead of the usual music. The room and the common areas were clean. Our bed was a little hard for a pillow top. Breakfast was good and there was plenty of seating. They have a pool and a hot tub.
Thank you for choosing to stay at the Baymont Inn, I am pleased you had a pleasant stay, We hope we get the opportunity again to host you should you be visiting Asheville again
My husband & I spent 1 night, it's a decent price for location & room size. It's close to Biltmore, right next to a gas station & a Texas Roadhouse. The staff was friendly upon check-in/out. The continental breakfast is your typical continental breakfast, nothing extra special. The only thing I found odd was that the sink was not in the bathroom but as soon as you walked into the room.
Thank you for your feedback, I am pleased you had a pleasant stay. We hope you will choose to stay again when you next visit Asheville