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The Marker San Francisco, A Joie de Vivre Hotel
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Reviews (3,061)
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36 - 41 of 3,062 reviews
Reviewed 4 weeks ago

The hotel was in a perfect location close to union square. The beds were very comfortable and the rooms clean although we did not have a lot of water pressure in the shower. The evening complimentary wine bar was a nice added surprise with live music. In the morning there was coffee and tea available for the guests. The staff was very nice and accommodating. Overall I would stay again in the future.

  • Stayed: May 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 67lesleyf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clayton B, Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this reviewResponded 2 weeks ago

Dear 67lesleyf,

Thank you for staying with us here in San Francisco. We strive for excellence in our customer service and appreciate any feedback from our guests. On your next visit, do not hesitate to contact me personally. Safe travels.

Clayton Bishop
Director of Guest Experience
Cbishop@jdvhotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

The hotel is in a great location. Staff was friendly and the rooms were very comfortable. It has been renovated and the rooms are very modern, but the history of the building is still there which is awesome. thanks!

  • Stayed: May 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank ccagatep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clayton B, Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this reviewResponded 2 weeks ago

Dear ccagatep,

Thank you for staying with us at the Marker SF. We know you had plenty of options and are glad you choose to stay with us. Our building is over 100 years old and has a lot of history, which makes it a hidden gem in the middle of our fair city. We are glad for your positive feedback also. We strive for excellence each and every time. Feel free to contact me directly on your next visit to San Francisco.

Clayton Bishop
Director of Guest Experience
Cbishop@jdvhotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Staff were courteous but not overly enthusiastic. Check in took longer than anticipated...only 1 person checking guests in. Location is quiet however flanking tenderloin area. Overall was good experience as it was what we were looking for....quiet and away from bustle of union square yet still just 3 mins walk away and hotel has good size room.

  • Stayed: May 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank j880
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clayton B, Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this reviewResponded 2 weeks ago

Dear j880.

Thank you for staying with us here in San Francisco. We know you have lots of options and are glad you choose our hotel as your destination. We do strive for excellence in our customer service and appreciate any feedback both, good and bad. Feel free to contact me directly on your next visit.

Clayton Bishop
Director of Guest Experience
Cbishop@jdvhotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Overall nice place to stay although we prefer a king size bed to a queen. Complimentary wine upon arrival was a nice surprise. Easy walk to just about everything. Wish large fireplace in lobby was lit.

  • Stayed: May 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank tammyrantala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clayton B, Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this reviewResponded 2 weeks ago

Dear tammyrantala,

Thank you for staying with us in San Francisco. We know you had plenty of options and appreciate you choosing our hotel. We strive for excellence for every guest and do hope you get to visit again. On your next visit, do not hesitate to contact me directly.

Clayton Bishop
Director of Guest Experience
Cbishop@jdvhotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Do not go out at night. homeless people are very intimidating with their continuous begging, we haven't got a problem donating money but will not be threatened into doing so. How ever there were some very good restaurants and places to visit.
unfortunately It was our first and our last.

  • Stayed: May 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank garywoodhatch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clayton B, Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this reviewResponded 2 weeks ago

Dear garywoodhatch,

Thank you for staying with us at the Marker SF. We strive for excellence in guest services and appreciate your feedback. Hopefully next time you get to visit areas in the city. If you have any questions or concerns, do not hesitate to contact me directly.

Clayton Bishop
Director of Guest Experience
Cbishop@jdvhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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