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Hotel Abri
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Reviews (1,946)
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All reviewswelcome bagurban suitepuccini pinettigreat locationunion squareellis streetcable carinterior roomstreet noisestreet sidebart stationan older buildingquiet roomfront desk staffrooms are smallmoscone centerliving room
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Reviewed 18 November 2017

First let me tell you the positive. Staff is very friendly and helpful. Bed very comfortable. Best goose down pillows. Bed was very clean. Had Starbucks in the room. The neutral: Rooms are small,l stayed i Very old building wiring is on outside of walls. no central heat or air. Just a window unit that is the heat and the air. Suite, very small for suite, but in all fairness it is a big city, and near Union Square. The Bad: Room smelled bad. Like urine. Don't think bathroom was cleaned, hair in tub. Had water in the room $3.50 if you drink the bottle. Even though it had a seal on it, I think was filled from tab. I could see dirt in the bottle. I didn't drink it. Restaurant at hotel food awful and way over price. When I went to restaurant they told me had to have reservation, but that they would be happy to delivery to room. Didn't mention to me that there would be a $4.00 delivery fee, and a 20% room service fee to bring up 4 floors and then they expected a tip on top of that. To top it off I could have gotten better food at a fast food restaurant. Meal of pasta with a few clams was $60.00(after all the taxes and fees) and it tasted awful. Also asked front desk for more coffee and they told me they would bring it up, but nevery did.

Room Tip: Find another hotel
  • Stayed: November 2017, traveled on business
    • Location
    • Rooms
    • Service
1  Thank kathleenstewart119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth C, Front Office Manager at Hotel Abri, responded to this reviewResponded 30 November 2017

Dear kathleenstewart119, please accept my sincere apology if we failed to meet your expectations during your stay with us. Your comment is important to us which is why I shared them with the department managers so they can look into it and make sure that future guests will not have the same experience. Please let us know what we can do to restore your faith in us. We can give you a complimentary upgrade (based on availability) for future stay should you decide to give us another chance. Thank you for your comment.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 16 November 2017

Everything at Hotel Abri was just right--other than the location. As a solo female business traveler, I felt unsafe outside the hotel at night and just a few blocks away the neighborhood was totally unsavory.

Room Tip: Street noise considerable--not traffic but voices at 3am yelling obscenities, three nights in a row.
  • Stayed: November 2017, traveled on business
    • Value
    • Location
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Review collected in partnership with this hotel
Thank CakeNine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth C, Front Office Manager at Hotel Abri, responded to this reviewResponded 7 December 2017

Dear CakeNine, thank you for giving us a 4 star rating. I am sorry to hear that you felt uncomfortable with our location. However, I want to reassure you that our location is safe. I hope that you will come and see us again on your next visit to SF. Stay vibrant!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 15 November 2017

Nice hotel, clean and comfy room if a little on the small side. All the expected amenities. The hotel is very convenient for the shopping area and a hidden gem. We received a very nice welcome pack of wine, water and snacks.

  • Stayed: November 2017, traveled with family
    • Value
    • Location
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Review collected in partnership with this hotel
Thank Jan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth C, Front Office Manager at Hotel Abri, responded to this reviewResponded 7 December 2017

Hello Jan H, thank you for giving us a 4 star ratting. We are pleased to see that the Abri met your expectations. We hope to see you again in the near future. Stay vibrant!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 15 November 2017

In the hearth of downtown, in Union Square, minutes from the big name shops, the tram turnaround and all the other big name hotels. The rooms are small but well furnished and organized hence they still feel comfortable and since you are not in SF to spend time in your room...it's perfect. The only thing for us was a musty smell in the room but after a minute you don't notice it anymore.

  • Stayed: November 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Jeff L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth C, Front Office Manager at Hotel Abri, responded to this reviewResponded 7 December 2017

Greetings Jeff L, thank you for giving us a 4 star rating. We are pleased to know that your stay with us was successful. Please come and see us again in the near future. Stay vibrant!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 14 November 2017

This hotel is conveniently located. Walking distance to many good restaurants and shops. It is a small boutique style restaurant with the basics. Room is clean. I think for the price and location, it is a good place to stay. They give you a small bag of grab and go breakfast, that has a drink, a piece of fruit, a small packet of nut mix and a pastry. Comes in handy when you have no time for a sit down breakfast. Its on a very busy street, and if you are driving there, the hotel staff will park the car for you.

  • Stayed: July 2017, traveled with family
    • Value
    • Sleep Quality
    • Service
Thank Oppsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth C, Front Office Manager at Hotel Abri, responded to this reviewResponded 7 December 2017

Hello Oppsa, thank you for you comment. We are happy to see that your stay with us was convenient. Please come and visit us again in the near future. Stay vibrant!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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