So, its a small place, the rooms are crowded, but they are very clean. We had a problem with water that leaked from a wall heater and soaked the carpet. We were moved to another room without hesitation. Very friendly staff. Nice that the parking was included for our rental vehicle.
Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our rooms clean and our staff friendly during your stay at our small establishment.
We sincerely apologize for the inconvenience caused by the water leakage issue, but we're glad our team swiftly addressed the situation by relocating you to another room. Ensuring our guests' comfort is a top priority for us, and we appreciate your understanding.
It's great to know that you appreciated the inclusion of parking for your rental vehicle. We aim to provide added convenience for our guests, and we're delighted that this aspect of your stay was positive.
We appreciate your understanding and thank you for your kind words about our staff. If your travels bring you back to the area, we would be grateful for another opportunity to host you.
Loved this little hotel. Very clean. Such nice front desk guy and cleaning ladies. Would definitely go back. So convenient to son living in L Seven apartments around the corner!
Being from a small town, I was a little "scared" of the big city. Lol. But not here, wonderful place. Spent 6 nights, will do so again for sure:)
Thank you so much for your wonderful feedback! We're thrilled to hear that you loved your stay at our little hotel and found it convenient, clean, and welcoming.
It's heartwarming to know that our front desk team and cleaning staff left a positive impression on you. We strive to provide a warm and friendly atmosphere, and we're delighted that you felt comfortable during your visit.
We're especially pleased that our location was convenient for you, being close to your son's residence in L Seven apartments. It's always a joy to contribute to the convenience of our guests' travels.
Your humor about being a little "scared" of the big city made us smile! We're thrilled that our hotel provided a comfortable and reassuring experience during your time in the bustling environment.
Thank you for choosing to spend 6 nights with us, and we can't wait to welcome you back on your next visit. If there's anything specific you loved about your stay, feel free to let us know—we'd love to hear more.
The motel is just a few minutes past the Bay Bridge, and is pretty easy to find. They have free - but limited - parking. First come, first serve, but metered street parking is also available as long as you attend to prohibited days/times, or when meter enforcement is "on". We parked on the street, and had no trouble. In another city, this might be about a $40 motel - but not in SF! Everything worked in our room, including fridge and coffee maker (didn't try the microwave). The bathroom held a terrible odor that might have been a spill of a strong chemical? The room looked pretty tired overall, and the bed was overly firm and lumpy. Room windows look inward above the small parking lot (no views). Staff at the front desk were pleasant. Breakfast was very simple, but sufficient with yogurt, cereal, oatmeal, etc.
Thank you for providing detailed feedback about your recent stay with us. We appreciate your positive comments regarding our convenient location and free parking.
We're pleased to hear that you found us easy to locate and that the parking options, though limited, were suitable for your needs. We appreciate your understanding about the first-come, first-served nature of our parking, and we're glad you had no trouble finding street parking.
We apologize for the inconvenience caused by the odor in the bathroom. Your feedback is essential, and we will address this matter promptly to ensure a more pleasant experience for our guests. We also appreciate your honest remarks about the room's condition and the comfort of the bed.
It's heartening to know that our front desk staff made a positive impression on you. We take pride in providing friendly and helpful service to our guests.
Regarding breakfast, we're glad you found it sufficient. Your feedback is valuable, and we'll use it to enhance the overall guest experience.
We appreciate your honesty and hope that, despite some shortcomings, you had an overall positive stay. If your travels bring you back to the area, we'd be grateful for another opportunity to host you and provide an improved experience.
Great place to take the kids, they have a water park, A decade, Rock Climbing, indoors Jump around and more. A little pricey, the food is good but again pricey. Don't go when there a school field trip, it was very crowded. The grandkids loved it and it out a smile on their faces
Thank you for sharing your experience at Pharaohs! We're delighted to hear that you found it to be a great place for kids, with exciting attractions like the water park, A decade, rock climbing, and indoor jumping activities.
We appreciate your feedback about the pricing, and we understand the importance of offering value for the cost. It's wonderful to know that despite the crowds during a school field trip, your grandkids had a fantastic time and left with smiles on their faces.
We're constantly working to enhance our offerings and provide a positive experience for our guests. Thank you for choosing Pharaohs, and we look forward to welcoming you and your family back for more fun in the future!
If the outside doesn't scare you, wait until you walk to your room and then enter it. I can't remember the last time I saw an old school TV in a hotel. Then to see the iron and ironing board hanging prominently in the wall next to the TV. Enough said...
Thank you for sharing your feedback about your recent stay. We're sorry to hear that your experience did not meet your expectations, and we sincerely apologize for any disappointment.
Your comments about the outdated TV and the placement of the iron and ironing board are duly noted. We value your input, and we will use this feedback to make necessary improvements to enhance the overall guest experience.
If there's anything specific you feel we could address or if there are additional details you'd like to share, please feel free to reach out to us directly. We appreciate your candidness and the opportunity to make things right.
Thank you for choosing to stay with us, and we hope to have another opportunity to welcome you back with an improved experience.
