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All reviewsfisherman's wharfpescatore restauranttuscan inngreat locationonsite restaurantwould definitely stay here againeach morninglobby barper nightwalking distancelovely roomghirardelli squarewonderful hotelupon checkhotel is locatedstayed nightsking bed
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Reviewed 28 November 2017

I got a groupon for what I thought would be a good deal on a hotel in over priced San Francisco. The add on $58 per night parking plus taxes put this room into the +$200 per night range. The only amenity was a small glass of wine at check in and coffee in the lobby in the morning. Everything else was available for a price. The hotel is being renovated, and has nice rooms with comfortable beds. The outdoor garden area in the center of the hotel is charming. Hotel Zoe is within easy walking distance of Fisherman's Wharf. We just felt it was overpriced.

  • Stayed: November 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank JoAnn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ncarls0n, General Manager at Hotel Zoe Fisherman's Wharf, responded to this reviewResponded 30 November 2017

Hi JoAnn P-

Thank you for sharing your feedback. Our parking prices are competitive with the city average. We have our garage here on site which is monitored 24/7 for the safety and security of our guests these type of secured garage is rare in SF. Our renovations were completed back in July when Hotel Zoe came onto the market, can you please let me know what the disruptions were that you experienced so we can get to the bottom of it?

Warm Regards,
Nikki Carlson
General Manager
ncarlson@noblehousehotels.com

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Reviewed 28 November 2017

Recently stayed at this hotel for 2 nights. The staff are very friendly and helpful. The hotel is quite modern and has a funky vibe to it. Enjoyed having cocktails in the courtyard with the gas fireplaces on. The hotel is in a great location as you can walk to a lot of places or get public transit if going further. Ate breakfasts and one dinner in the restaurant attached, which the service and food were both great. Would stay here again if in San Francisco. Cheers!

Stayed: November 2017
Thank GordoW55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ncarls0n, General Manager at Hotel Zoe Fisherman's Wharf, responded to this reviewResponded 30 November 2017

Hey Traveler,

Thank you for the great 5 star review! It sounds like you really experienced the best of Zoe from the cocktails by the fire to our great dining option and our great staff. We look forward to having you back next time you are in SF.

Cheers,
Nikki Carlson
General Manager

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Reviewed 28 November 2017

Having stayed at another boutique hotel for our last trip we decided to do so again. Pleasantly surprised by accommodations and cleanliness- as well as the $25 charge per night in fees. Seems high for subpar coffee and a cheap glass of “welcome wine”. Especially when trader ioes is around the corner and I could easily grab a bottle of $3 buck chuck and hit the nearby coffee places for some coffee and save a pretty penny.
Beds are not terribly comfortable but are okay.

Ease of walking to the wharf, ghiradelli and North Beach make this hotel a good value.

  • Stayed: November 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Valerie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ncarls0n, General Manager at Hotel Zoe Fisherman's Wharf, responded to this reviewResponded 30 November 2017

HI Valerie-

Thank you for taking time to share your feedback we love to hear from our guests. Were you able to enjoy any of the other amenities included in the urban fee such as the bikes or access to the gym? We do have a pretty extensive list of inclusions including the complimentary coffee, glass of wine, and Wifi access. We hope that the comfort ability of the accommodations and location will be reason enough to return!

Cheers,
Nikki Carlson
General Manager

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Reviewed 27 November 2017

Highly recommend this hotel. Perfect location, modern updated rooms recently renovated, great price for the location. Walking distance to the Wharf as well as local non-touristy cafes and shops. We will stay there again.

  • Stayed: November 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank drkevintjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ncarls0n, General Manager at Hotel Zoe Fisherman's Wharf, responded to this reviewResponded 30 November 2017

Hey Traveler,

Thank you for the 5 star review! Come back and see us again soon.

Cheers,
Nikki Carlson
General Manager

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Reviewed 27 November 2017

We arrived in April this year for a stop over in SF. Checked in, to find the entire lobby in the middle of a building site. No elevator, only stairs as power was turned off whilst maintenance continued construction work.Needless to say, we checked out again, got a full refund and went someone else - Hotel G in fact, highly recommended.

Stayed: April 2017
2  Thank Mr_B87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ncarls0n, General Manager at Hotel Zoe Fisherman's Wharf, responded to this reviewResponded 28 November 2017

Hey Traveler,

Thank you for taking time to share your feedback. You are reviewing the previous hotel The Tuscan Inn which is not longer operational. We are now Hotel Zoe as of July 1st and there is no renovation associated with our hotel at this time.

Thank you,
Nikki Carlson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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