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InterContinental San Francisco
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  • Free Wifi
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Reviews (3,145)
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All reviewsfloor to ceiling windowsmoscone centerhoward streetluce restaurantthe club loungeunion squarecorner roomsouth of marketmodern hotelmark hopkinsmini barconcierge staffhigh floorattending a conferencejunior suitean upgradefew blocks
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Reviewed 4 weeks ago

This is clearly a nice hotel. The service is good, and rooms are good. The hotel restaurant is kind of expensive, but it is a notable chef restaurant. Usually people stay here because of an event, and it isn't a bad choice for the area.

  • Stayed: May 2018, traveled on business
    • Value
    • Rooms
    • Service
1  Thank TravelingBbusFun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren M, Manager at InterContinental San Francisco, responded to this reviewResponded 2 weeks ago

Hello,

Thank you very much for taking the time to review the InterContinental San Francisco. It was a pleasure to have you with us and we are so pleased that you enjoyed your stay with us. We appreciate your honest feedback and we hope to host you again in the future. I will be sure to share your gracious comments with the staff.

Kindest Regards,
Lauren

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Very welcoming and attentive staff. We were lucky - we have arrived at a quiet time, bit we have observed quite a queue at check-in later. Room is of a good size and bathroom is big with a separate shower cabin. Beds are very good. Club facility is quite small, but cosy, Hotel has a good (1 Michelin hat) restaurant.

Room Tip: Higher floors are quieter and offer better views. Club room is a good value for a couple.
  • Stayed: May 2018, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank unhappycustomer151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren M, Manager at InterContinental San Francisco, responded to this reviewResponded 2 weeks ago

Thank you for choosing the InterContinental San Francisco for your travels to the Bay Area. We appreciate your excellent rating. I am thrilled to read that our commitment to providing an exceptional guest experience resonated throughout your time with us. As a hotel we greatly appreciate your recommendation and we eagerly await your return.

Kindest Regards,
Lauren

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago

Feels like any other non-luxury Intercon, with a quietly decorated, well appointed room and bathroom. Pluses were how absolutely huge the room felt for SF, and how nice the lobby was. Also features a very nice gym. No complaints at all. But not a luxury property I would seek out when not on business.

  • Stayed: May 2018, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Indychamps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren M, Manager at InterContinental San Francisco, responded to this reviewResponded 2 weeks ago

Hello,

Thank you very much for taking the time to review the InterContinental San Francisco. It was a pleasure to have you with us for your business trip and we are so pleased that you enjoyed your stay with us. We hope to host you again in the future.
Thank you again for your rating, I will be sure to share your gracious comments with the staff.

Kindest Regards,
Lauren

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago

Good location. Hotel is not far from the airport, about half an hour away by taxi. Shopping mall is close to hotel. There are lot's of shops near the hotel.

I liked the lobby where they have a huge desk with multiple charging stations. It was relatively quiet, so I was able to get some work done while in the lobby.

A lady at the concierge desk provided an exceptional service. She gave a good guide of what to do near hotel and arranged my shuttle appointment professionally by calling the shuttle company to come early when I was done with my meeting earlier than scheduled.

Restaurant was nice. Food and service were good.

  • Stayed: February 2018, traveled on business
    • Value
    • Sleep Quality
    • Service
Thank AnnaInVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren M, Manager at InterContinental San Francisco, responded to this reviewResponded 4 weeks ago

Thank you for choosing the InterContinental San Francisco for your travels to the Bay Area. We appreciate your excellent rating. I am thrilled to read that our commitment to providing an exceptional guest experience resonated throughout your time with us. As a hotel we greatly appreciate your recommendation and we eagerly await your return.

Kindest Regards,
Lauren

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago via mobile

Stayed as part of a conference. Got a partial complimentary upgrade due to status and an early checkin. Though was charged extra because the only rooms available were two upgrades up instead of a single upgrade, they could have waived it since those were the only rooms available. The view was spectacular and a la carte breakfast in the restaurant was excellent.

Stayed: May 2018, traveled on business
Thank In_My_Humble_0pinion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren M, Manager at InterContinental San Francisco, responded to this reviewResponded 4 weeks ago

Hello Gautam K,

Thank you very much for taking the time to review the InterContinental San Francisco. It was a pleasure to have you with us for the conference and we are so pleased that you enjoyed your stay with us. We hope to host you again in the future.
Thank you again for your rating, I will be sure to share your gracious comments with the staff.

Kindest Regards,
Lauren

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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