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sing kan h
Hong Kong, China

Nice location, room is not well equipped..

3.0 of 5 bubblesReviewed Jun 18, 2017via mobile
The room is spacious and right above the shopping tourist area of Tumon, right next to the water park Tarza. Very convenient and our room got a good view of Tumon sunset!
However the room is not well equipped, there's no hair dryer unless you rent it daily. There's no kettle, there's a fridge but somehow it keeps leaking inside.
They only offer us one key to our room even there's two of us, you will need to use the key to activate the room power so there's a situation when my friend went out at night and I was asleep, she took the key in case I didn't hear her to open the door for her, I got power cut in the room... I had to call to lobby and asked for a key but they actually offer me a key for the other room, I guess they really only have one key each room...
Date of stay: June 2017
Trip type: Traveled with family
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7 - 12 of 175 reviews
Reviewed April 13, 2017 via mobile

The PERKS of this hotel are very centrally-located and it has a gorgeous view especially for sunset.

If you're not ready to fork out some $$$ to stay in some newer, fancier and pricier hotels, your options are quite limited to the aged and tired ones, like this.

This is a tired hotel that looks like it has its days 20-30 years ago.

Despite the photo provided by the hotel, I'm not sure what the last time anyone has been down that pool...

The staffers, while they do attempt to appear helpful, dont have a clue about the simplest things like public transportation (which is virtually inexistant esp if you're spoiled from major Asian cities - do try to rent a car), local attractions, tours on offer or postage matters.

Tips: if you do decide to stay here and aren't driving yourself, Lam Lam Tours (a private company that runs a few routes around key tourist attractions) has a service between the airport and DFS The Galleria, which is a stone throw away from the hotel - if you're looking to save a few bucks not taking a cab.

Date of stay: February 2017
Trip type: Traveled with friends
2  Thank billyleungjok
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 27, 2017 via mobile

So it's a short walk from the strip and the cheapest in Tumon however I feel it's still overpriced for the quality. Accommodations (hair dryer, beach towel, ect) will cost you extra. Laundry is from 8-5pm and it's $7/load! Typically in hotels it's $2 for washer and another $2 for dryer. I've stayed in condemned military barracks that look better than this place. The only good thing is the view of the ocean. If you are out exploring all day you will be fine but I will pay extra for cleanliness next time.

Date of stay: February 2017
Trip type: Traveled with family
Thank SightCeeR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 15, 2016

This is one of the most convenient hotels to stay for a short period of time or longer. It is centrally located in the heart of the tourist area. It is a short walk to the shopping malls, duty free shops, restaurants and other hotels. The facilities are complete although not really sophisticated. The staff are courteous and friendly. Transportation is also available.

Room tip: Try the upper floors to enjoy the view.
Date of stay: February 2016
  • Trip type: Traveled with friends
    • Location
    • Rooms
    • Service
3  Thank carldeoc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 8, 2016

Overall, there are upsides to this place!! Great wifi in the room. With no carpet, you can actually walk on the floor. If this place had carpet, it would be 50 years old and matted with bacteria. The front desk staff are kind, helpful, and welcoming. What got me through this stay were three (in addition to being thankful that there is no carpet) things: the WONDERFUL view of the bay, close to EVERYTHING walkable (had perfect evening solo dinner in the Outrigger lounge and a massage at Orchid - outstanding place), and I was able to get extra sheets and towels. One sheet to lay over the bed to lay on (over the hair and stains) and another to cover me (it is a bedspread and no touching that). I do not care for the shampoo bottles that are in the shower for many, many uses (I had my own). If you want to dry your hair, the hairdryer is $5 to borrow. Which I didn't so I kept it up for the flight (stayed here because flight was cancelled and the bay was pretty booked). Dusty (I can see it covering the phone and desk). Nice that there is a refrigerator. Note that if you are not an avid walker it would help to have your tennis shoes and be ok with walking the slope in front of the hotel (also watch for cars). I can hear the neighbors (hall echo without hall carpet).

Room tip: get the bay view!
Date of stay: December 2016
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
Thank R W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 11, 2016

My travelling companion had already booked a room before I'd had a chance to read the more recent reviews, so my expectations were fairly low to begin with. But the room turned out to be quite OK, a little old and visually dated and VERY basic but reasonably clean, and the hotel is actually in a very good spot, overlooking the other hotels along the beach and the main road through Tumon Bay - the view of the lights at night was quite beautiful. There is a bit of a walk up the hill to get to the place, but nothing too strenuous. The staff looked perpetually unhappy - though they seemed nice enough - and while they didn't go out of their way, they answered queries and rang taxis and so on when requested. We didn't treat our stay here as resort living, just a room to return to. As the shower worked and the beds could be slept in that was really all we needed. Which is a shame in a way - with a bit of rejuvenation and some enthusiasm, the place could be awesome. Travellers on a budget (as we were) will do OK here - just don't expect the bells and whistles and you'll be fine. It might be better to ask for a room higher up so that you get good views of the ocean and Tumon Bay itself.

Room tip: Higher up gives better views
Date of stay: February 2016
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Cathi H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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