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Mike T
Dongguan, China

3 bedroom apartment, few amenities

3.0 of 5 bubblesReviewed Feb 16, 2018via mobile
The pros: 3 bedrooms, 2 televisions, very friendly staff available 24-7, adjacent to ABC activities, nice pool, nice beach access, full kitchen, free parking, washer/dryer, fast elevators

The cons: expensive, no tv remotes, room was not well cleaned, cleaning service only comes every other day, tiny ants everywhere, internet service inconsistent (constantly had to reset the router), having a car is a must (20 minute drive to the tourist strip), early check-in before 9 will cost a full day’s cost (after nine was a half day’s cost), washing machine soap not provided, dish soap/dishwasher soap not provided, only 4 dishes/cups/bowls provided, two bedrooms are not private (glass walls with curtains that do not cover completely), thermostat worked poorly, building looks run down
Date of stay: February 2018
Trip type: Traveled with family
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4 - 9 of 40 reviews
Reviewed February 6, 2018

The staff here are pretty good. I feel bad that they work in such a dump. Plus one star for staff and the view.

We stayed on the top floor in a suite because we had a large group. The hotel advertises a king bed in the master and 3 bathrooms. The bed in the master was a queen (problem since it was two friends sharing a bed, not a couple) and there were only 2 showers in the place. They also advertised a fully stocked kitchen but had no microwave. The walls were dirty, as they had not been cleaned or painted in years. The wall outlets were coming out of the walls. There were ants in the kitchen. The shower upstairs had so little pressure it was dripping. The sheets felt like sandpaper. The comforters were from the 1980s. You could feel the interior structure of the couch because they were so old and sunken.
The pool's paint was peeling on the floor. The lobby was "under construction", but was basically vacant with no A/C and an abandoned shop and restaurant. They advertised they were close to the city, but we could walk to a couple of restaurants but ended up having to take cabs to get anywhere.
If I wanted to stay in a motel, I would have stayed in a motel. We paid 4 star prices for 1 star quality.

Date of stay: February 2018
  • Trip type: Traveled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank HawgDriverR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 1, 2017

I stayed here for 3 weeks while on a work assignment. It is on the beach about 4 miles away from the tourist areas, on one of the busiest streets on Guam, Marine Corps Drive.

This appears to have been originally constructed as condominiums. Looks like several units are still lived in by owners as the patio furniture varied. The large lobby area has a marble floor that is only cleaned occasionally. Also, there are several vacant stores in the lobby as well as a vacant restaurant area. Only the main desk is utilized. No other lobby services are offered.

I saw several young children waiting for school busses each morning and met a lot of very nice uniformed military personnel each day in the elevators. Most ere staying at the Alupang or temporary duty on Guam.

The beach area is quite nice, protected by an off shore reef, but is very narrow. At high tide the oceans laps up against the building.

Our 3 bedroom condo unit had 2 bathrooms. The beds are quite small and were rock hard. The condo furnishings were very modest and not comfortable. One of our air conditioners failed the 2nd day and they moved us to a different unit. The kitchen area is very small and had 4 utensil sets along with a couple of other items. We bought a coffee maker on our own for the mornings.

The unit included cable TV and w-fi internet that worked quite well. It was kept quite clean but housekeeping was only offered every other day. The units included washer & dryers that worked well.

The building exterior had mildew and the interior hallways smelled of mildew. Lots of wall dings and dents in the hallways. Only 1 of 3 elevators was usually operating. Seems like there is deferred maintenance.

The pool was clean but had peeling paint.

The young staff was friendly and helpful

I can only recommend it if you need multiple bedrooms with a kitchen and want to stay away from the tourist areas.

Room tip: The patio views from the higher floors are dramatic. During morning rush hour it is very difficult to turn left out of the hotel.
Date of stay: October 2017
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank garaoucho
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 19, 2017 via mobile

I was in Guam for work but wished I brought my family. I stayed in a suite which was a 3bd/2ba. Two of the rooms had two twin beds. There was an incredible amount of space as well as a washer/dryer inside the unit. I would say a family of 5-6 would be comfortable here. The kitchen was a good size with fridge and dishwasher. The location of the tower was great. It was about 10min to the airport and about 5min drive to the shopping areas. There are some places that were walking distance (in my opinion). There is also a small market/store across the street from the tower. The beach was right in front of the hotel and there was a place right next door where you could take advantage of some water sport activities. In my opinion this is a great place for families. I also liked that they had vending machines in the lobby. The staff did an amazing job at cleaning the rooms. The only downside was the inconvenience of one working elevator, the wifi in the room was okay. I couldn't stay on calls long enough and I couldn't download large files like a movie. If you're just browsing on the Internet, it works well. There is no "do not disturb" sign, and no information sheet. Also, no tours offered at this location. The place is a little out dated but that doesn't matter since the place has all the amenities you would need. The pool was nice and clean and open from 0700-11pm. This was a nice quiet and safe place. The only reason I didn't give it 5 stars was because a few times I had a lot of things I was carrying in and the door I came through was heavy. I don't understand why it doesn't stay propped open. The staff observed me and didn't offer to help with the door. I saw a lady with a large cart of items struggling as well and no one offered to help her either. Other than that, great place for family. Recommendation: Bring detergent pods/dishwasher tabs. Soap is not provided to wash dishes.

Date of stay: March 2017
Trip type: Traveled solo
2  Thank Marcella M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 12, 2016

Place for military folks staying for a short time. Way overpriced for what you get. Location is okay. Rooms were very large and had great air conditioning. Staff was friendly. The beach access to jet skiing and other water sports is right there, so that is fun.

Date of stay: February 2016
  • Trip type: Traveled on business
    • Value
    • Sleep Quality
    • Service
2  Thank SonoAgent007
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 2, 2016

I loved it! The apartment is big and clean, and the furniture are really nice. Everything worked well and it really has all you need to enjoy your stay. The thing I loved the most is the view.. just stunning! The staff is welcoming and helpful. The facility has a pool, a Jacuzzi, a nice parking lot, and a gym (not suitable for avid lifter, but definitely fine for a quick workout). The location is also very nice. The building is literally on the beach (basically if you jump from the balcony you get into the water), right next to the building there is a water sports center, and it's 5 min drives from supermarkets, shopping malls, bars and clubs. I highly recommend it!

Date of stay: October 2015
  • Trip type: Traveled solo
    • Value
    • Rooms
    • Service
3  Thank Mattia M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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