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“Didn't get to try because they would not honor coupons”
Review of Laser Ops Compound

Laser Ops Compound
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Attraction details
Recommended length of visit: <1 hour
Owner description: Laser OPS Compound - Fort Dells, is Wisconsin Dell's premier military themed laser tag attraction. With one indoor battlefield (Laser Warfare) and two brand new outdoor war zones (Urban Assault and Military Mayhem), Laser OPS Compound offers over 20,000 square ft. of battle space. From couples therapy and team building to birthday and bachelor/bachelorette parties, Laser OPS Compound promises a veteran born experience that will bring out your inner beast. WE WANT YOU... Let the battle begin! Non-summer hours: Friday and Saturday 11am to 11pm Sunday 10am to 5pm Monday - Thursday call first/By reservation only, Thanks!!
Reviewed 5 June 2017 via mobile

We stopped today with some free passes but were not allowed to play. They said that the range for our coupon was not open but we could play for a deal of $10 each...some deal...$40 for a visit that should have been free. They then said it was because they didn't agree to have this coupon printed so early...in the book that is called the Summer Kickoff only good until the end of June. Sorry but it was not great customer service. Put a sign outside then or on your website instead of trying to sucker people in to paying more money.

Thank Becki C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laseropscompound, Owner at Laser Ops Compound, responded to this reviewResponded 15 June 2017

Thank you for your concern. As a sole proprietor, Dad, coach and veteran, the number 1 goal of myself and our team is to wow you at Laser OPS Compound.
For over the last 6 years, Laser OPS Compound and Laser Warfare have had a first class history of exceptional and passionate service. This has been archived on every possible review site, ranging from Yelp and Facebook to the local chamber and TripAdvisor as well.
Laser OPS Compound offers the following:
1. The most authentic military themed laser tag in Wisconsin.
2. Indoor and outdoor arenas.
3. The longest battles in the Dells.
4. The lowest price by far, based on time.
5. Full metal guns (most advanced), no plastic toys.
6. Advanced training.
7. You choose your weapon.
8. You choose your music when battling.
9. Multiple themed wartime options.
10. A detailed individual and team summary is printed for every customer and verbally detailed (Laser OPS is the only attraction in the Dells that offers this).
11. And we offer a $6 discount to everyone whom chooses to play additional battles.
Now, in regards to opening the first known Laser Tag "Rifle Range" in the Midwest: as the owner, I strive to perpetually improve and offer more on a yearly basis. So our goal in the summer of 2017 was/is to open a first of its kind Range to our beloved customers. The impetus, is to offer a lower price point/high level taste to our customers on how to operate our weapons. For example, in the Dells it cost $5 to $8 to shoot 40+ paintballs at a coloring book, that's maybe 20 feet away. Our range would offer 8 targets, ranging from 50 to 150 feet away with a printed summary of your results. Our goal was/is to open this exciting new complimenting attraction by June 21st. Meanwhile, with great excitement, Laser OPS Compound agreed to be involved in the Summer Kickoff promotion.
As you stated, the promotion runs until the 29th of June. So, realizing this, I/we have decided to offer even MORE to the customer between May and June 29th.
Options are as follows, specific to the Summer Kickoff Promotion:
1. Laser OPS Compound has extended the June 29th deadline for the Rifle Range to July 21st.
2. Also, we are offering two additional promotions up to June 29th:
A. You may do a "Mini-Battle", this is a 6 minute wartime experience that gives you a taste of what we are know for at the same value or cost of the Rifle Range promotion.
Or
B. You can upgrade and play a full battle for $10, where you get the complete experience for $6 off (regardless if your coupon is only worth $3 or $6).
To date, 75% of our customers have chosen the upgrade and 25% have participated in the Mini-battles.
As you can see, we are NOT nor ever will be trying to, as you stated "sucker people into paying more"!
In 6 years, we have never raised our prices, yet our battles are 6 minutes longer than they were 4 years ago.
Laser OPS Compound continues to offer the best value in the Dells, for the most authentic laser tag experience. In addition, we relentlessly push ourselves to offer industry firsts, with passion and sincere gratitude.
Thank you for your concerns and for allowing Laser OPS Compound to address them. Hopefully, next time you will try our attraction and experience the fruits of our labor.

Sincerely,

The Laser OPS Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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"arena"
in 3 reviews
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"briefing"
in 2 reviews
"stats"
in 2 reviews
"belts"
in 4 reviews
"tactical"
in 2 reviews
"reload"
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"shooting"
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"sights"
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"blast"
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9 - 13 of 17 reviews

Reviewed 15 May 2017 via mobile

We had a group of 6 ranging from 6 years to grandpa in his 60s. We chose the outdoor arena and had a blast. The weapons are much more realistic than most. Lots of places to hide. Make sure to wear appropriate clothes for working up a sweat.

1  Thank Kelly L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 October 2016 via mobile


WOW! WOW! WOW! This is the first thing I would recommend doing if you're anywhere near Wisconsin Dells!

The staff is knowledgable and friendly! The owner is a former Ranger and his staff is great!

Family fun!!!! I went with my husband and my 9 year old son. We were paired with another woman and her son and we were put against another group of 2 dads and their sons. Seemed a little awkward at first, but turned out to be super fun! (you bond quickly as a
Team when pitted against another)

The compound includes and indoor and outdoor option (I would recommend doing both-half hour each-great value for your money!!) The outdoor area includes and old car, pallets, phone booth and out buildings - great for tactical positioning and fun to get "the other team"!

The indoor is a low-light scenario with out buildings, pallets, and multi-level positioning. Find your favourite spots and pick off the other team!

I really can't say enough about this place. I'm a former police officer and my husband is a current police officer. We had an amazing time, and so did our son, as well as the other parents and their kids.

The weapons are metal and realistic, which leads to "the next level" of later tag. I would say this is what makes Laser Ops a step above everyone else.

The most fun we've had in a long time! Thank you so much!

As an aside note, this would be perfect for supplementary training for any police, security or military. It provides the opportunity to train in close quarter scenarios, low light, barricaded subject, room and building clearing...there are many options.

Again, great fun! Hope to do it again soon!

Thank VintageDreamer02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 23 August 2016 via mobile

The owner was super friendly and made everyone feel relaxed and welcomed. We ended up being in a group of 10 people, 6 of who we didn't know. We were split into 2 groups, then we went through the rules and tips of playing the game, we selected our awesome guns, and headed outside for our first battle.

The outside battle ground had a lot of cover for each team. Including a car, jeep, fences, walls and other things to hide behind. The guns are very realistic and fun to shoot. The battle lasted about 30 mins and everyone was hot, sweaty and happy when we went in to re-group and check our scores Scores were given to each person it was very detailed and fun to have them read out loud.
Then we did the inside battle with the same teams, with new guns. Inside the building was cool, and quite dark, with black lights. There was old waterslides pieces to hide behind in there as well as a sniper tower and other buildings? Again after the battle we were taken into a room and given our scores with lots of positives and fun details , giving our experience that personalized small town feel.

Thank TCX51114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laseropscompound, Owner at Laser Ops Compound, responded to this reviewResponded 30 August 2016

Wow...what an amazing and detailed review. Thanks so much for taking the time to summarize your experience at Laser Ops Compound on Trip Advisor.

Of the many detailed compliments, I want to take a moment to personally thank you for mentioning the defreifing (individual and team score results) part of each battle session.

As a youth coach, parent and proprietor, it is important to share accurate/authentic data of each soldier's individual/team results in a positive way. These results are printed and issued to each soldier as a token of their experience.

We've always believed that every soldier deserves positive recognition. At Laser Ops Compound we make it a point of emphasis to reward each and every soldier every time! Regardless of your score...there is always a fun/positive area/category on your score sheet that enables you to talk a little smack on the ride back home. ;)

Thanks again for choosing Laser Ops Compound - Fort Dells for all your war needs!

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Reviewed 10 August 2016 via mobile

We were originally going to do Zombie outbreak, but kids were not sure of the Zombies. So glad we came to Laser Ops Compound instead! They loved it! They did 2 games one outdoor one indoor for a total of an hr. For $25pp. The owner is very friendly and allowed myself and another Mom to go into the tower to watch and take pictures. Hands down the best part of their vacation.

Thank jogall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laseropscompound, Owner at Laser Ops Compound, responded to this reviewResponded 30 August 2016

Thanks for the EXCELLENT review...we love that both of your families enjoyed Wisconsin's number #1 military themed laser tag compound.

Extreme excitement for the value is our claim to fame. No one else offers a full 60 minutes of military Bliss for $25. With this price we offer two separate battlefield experiences and you also get to change weapons for the second battle!

This Dad, Coach and Veteran loves what Laser Ops Compound offers as a portfolio to our customers (from both an experience and value perspective)!!

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