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johnnsue2024

Nice and convenient place.

4.0 of 5 bubblesReviewed May 22, 2024
The shower nozzle in our room needs some work. A lot of the water came out behind the sprayer thus hard to get the soap off in places.
Date of stay: May 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Best Western
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Reviews (733)
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7 - 12 of 733 reviews
Reviewed May 14, 2024

We were shocked upon arrival. This hotel is a complete eyesore in Sturgeon Bay. When you drive up you see tall weeds and overgrown landscape surrounding the building. The parking lot is huge and full of pot holes. The inside of hotel stinks and is not well maintained. That's as far as I got before I insisted on my money back on the reservation I had. I reported this hotel to the county's health department.

Date of stay: May 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 333donna5
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 7, 2024

Room was not clean. The sheets had body fluids on them. The halls all smelled like marijuana. The pool floor was slimy. One member of our group was given a room key for a room that was occupied. Then a room being remodeled. Third room he was able to stay in. The pool was closed for 24 hours. This was by far the worst stay I’ve ever had in a hotel.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank sboehm1975
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 1, 2024

Pros: large parking lot.
Cons:
1. Bathroom has no vanity, no faucet, which is VERY inconvenient.
2. Light in the bathroom turns off suddenly, and you cannot turn it on for a while.
3. Front desk person barely speaks English.
4. No alarm clock in the room.
5. Breakfast is poor and tasteless; coffee machine did not work.
6. Not possible to switch from shower to faucet.
7. Cold air in the hallways and the breakfast room.

Room tip: Try to find a different hotel...
Date of stay: March 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Fidelio111
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 17, 2023

The first room we were given hadn't been cleaned and new room given when we asked. The staff was rude when we requested housekeeping services after 1 night's stay. My partner and I were basically "blown-off" when we asked being told that they only do that every other day. The room was bit outdated with absolutely no USB outlets in the room.

Room tip: Don't bother asking for extra services
Date of stay: October 2023
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank R7775XSjessicaw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jamie Hansen, Owner at Best Western Maritime Inn, responded to this reviewResponded October 20, 2023

Thank you for the comments regarding your recent stay with us.

We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.

If we can be of further assistance, please don't hesitate to let us know.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 15, 2023

The property is tired, worn out, pooped! Exterior shabby. No TV guides in rooms. Thin old blankets between sheets that hide how old they are. Pets welcome, however, which was great for us. No plants or art or anything that would make one feel welcome or happy to be there. Utilitarian.

Date of stay: October 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Carol S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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