We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
melissa s

Average Hampton Inn

4.0 of 5 bubblesReviewed Sep 10, 2023
We almost always stay at Hampton Inn's. They are clean and have comfortable beds. The room was fine but the heat/ac fan ran constantly. We ended up turning the ac off because the noise was driving us crazy and it was blowing on us nonstop. The highway noise was pretty bad too with semi's going by all night. I would definitely try to get a room on the side away from the highway next time! There are several restaurants you can walk to so that was nice.
Date of stay: September 2023
Trip type: Traveled with family
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jamie Miller, General Manager at Hampton Inn Lacrosse/onalaska, responded to this review
Responded Sep 26, 2023
Melissa,

Thank you kindly for the feedback on your recent stay here at our Hampton. We're sorry to hear the AC was kind of a pain, and will be sure to have our maintenance team check into it an ensure it is working properly. We'll also do our best to ensure we take whatever measures we can to minimize the road noise. Additionally, we'd like to wish you safe travels in all your future journeys.

Take care and stay safe!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
  • Expedia.com
  • ZenHotels.com
    ₱5,871
  • Hotels.com
0.5 km from Hampton Inn Lacrosse/onalaska
Free Wifi
Free parking
  • Hotels.com
  • Expedia.com
    ₱3,757
  • Algotels
0.7 km from Hampton Inn Lacrosse/onalaska
Free Wifi
Free parking
  • Booking.com
  • Hotels.com
  • Algotels
1.0 km from Hampton Inn Lacrosse/onalaska
Free Wifi
Free parking
  • HIExpress.com
  • Expedia.com
    ₱6,011
  • Hotels.com
0.4 km from Hampton Inn Lacrosse/onalaska
Free Wifi
Free parking
  • Choice Hotels
  • Expedia.com
    ₱4,629
  • Hotels.com
2.0 km from Hampton Inn Lacrosse/onalaska
Free Wifi
Free parking
  • Expedia.com
  • Hotels.com
  • Algotels
1.2 km from Hampton Inn Lacrosse/onalaska
Free Wifi
Free parking
  • Booking.com
  • Hotels.com
  • Priceline
5.7 km from Hampton Inn Lacrosse/onalaska
Free Wifi
Free parking
  • Hilton
  • Expedia.com
    ₱8,106
  • Hotels.com
Free Wifi
Free parking
One queen size bed room
  • Hotels.com
  • Expedia.com
    ₱2,580
  • Algotels
5.2 km from Hampton Inn Lacrosse/onalaska
Free Wifi
Free parking
  • Hotels.com
  • Expedia.com
    ₱4,369
  • Priceline
5.2 km from Hampton Inn Lacrosse/onalaska
Free Wifi
Free parking
View more hotels in Onalaska
Reviews (710)
Filter reviews
710 results
Traveler rating
466
178
42
11
13
Traveler type
Time of year
LanguageAll languages
Traveler rating
466
178
42
11
13
Show reviews that mention
All reviews great stay oatmeal hotel is located free breakfast staff was friendly bed was comfortable lacrosse interstate
Selected filters
Filter
Updating list...
2 - 7 of 710 reviews
Reviewed July 17, 2023

The hotel is conveniently located to the Lacrosse and Great River bike trails and good restaurants. It is clean and efficient and the staff is friendly, hard-working and willing to help with any issues. Breakfast/coffee is started early - a real plus for us early birds. Interior lobby and rooms are well furnished/maintained. Fitness center is disappointing with only a few cardio machines in a tiny room. Exterior could use a paint/refinish.

Finally I suggest get a new supplier for breakfast muffins/pastries. They are dry and tasteless - but I believe the unfortunate standard for all Hampton Inns/Hilton.

Date of stay: July 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Don F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jamie Miller, Guest Services / Front Office at Hampton Inn Lacrosse/onalaska, responded to this reviewResponded September 26, 2023

Hello Don,

We wanted to take a moment to say thanks for the honest and detailed feedback on your stay at our property in July. We appreciate your kind words, and will make sure to share your pastry comments with Hilton. We hope to continue to be your choice when you visit our area.

Safe travels to you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed September 13, 2022

I would never recommend this hotel to anyone! Terrible customer service!!!! Your room is suppose to be ready by 3 and ours wasn’t even ready. The rooms look nothing like the pictures you see when booking.

Date of stay: July 2022
Trip type: Traveled with family
1  Thank M8376PFjessicaw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jamie Miller, General Manager at Hampton Inn Lacrosse/onalaska, responded to this reviewResponded September 13, 2022

We wanted to take a moment to say thanks for the feedback on your stay at our property. We're sorry to see you were dissatisfied with your stay and we hope you find comfortable accommodations in all your future travels. We will take your comments under consideration as we continually work to improve our overall guest experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed August 23, 2022

We spent one night and had a comfortable room. Our room was quiet. Bed was comfortable and the shower clean. The staff was friendly. This Hampton was walking distance to a few restaurants. We only grabbed coffee the next morning so can't comment on any breakfast details. Yes, we recommend.

Date of stay: August 2022
    • Value
    • Rooms
    • Service
Thank Kathrine
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jamie Miller, General Manager at Hampton Inn Lacrosse/onalaska, responded to this reviewResponded September 13, 2022

We wanted to take a moment to say thanks for the feedback on your recent stay here at our property. We're glad to see you had a pleasant experience and we hope you will consider staying with us in the future if your travels should bring you back to our area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed August 8, 2022 via mobile

Garbage hadn’t been removed from desk trash container and was of hair in shower drain! Yuck!

Free breakfast was not the typical Hampton quality.

Location was perfect for Hixon Forest activities. Just need to be a bit more attentive when cleaning rooms to be to a Hampton standard.

Date of stay: August 2022
Trip type: Traveled as a couple
Thank Justsaying12345
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jamie Miller, General Manager at Hampton Inn Lacrosse/onalaska, responded to this reviewResponded August 10, 2022

Thank you for taking the time to provide this detailed and honest feedback about your stay at our property. It is our goal to provide our guests with a truly exceptional experience and to hear we have done anything less is simply unacceptable. We will share your comments with our team as we continually work to improve our overall guest experience. We wish you safe travels and comfortable accommodations in all your future journeys.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed July 31, 2022

The rooms were clean and the Breakfast was awesome!! They had a lot of variety and they switched it up everyday the 5 mornings I was there.The variety of Waffles and toppings fior the waffles was just amazing!!

Date of stay: July 2022
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank boss2muchss
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews