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Culture34997077595

Great experience, thanks Eddie!

5.0 of 5 bubblesReviewed 5 weeks ago
Great place to stay. Staff was very friendly and accommodating, especially Eddie Morris! He made everything very easy and was very nice and friendly. If you have any questions or need recommendations about the area, hes the guy to go to. Highly recommended.
Date of stay: August 2024
Trip type: Traveled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Keanen Kopplin, General Manager at Brewhouse Inn & Suites, responded to this review
Responded 3 weeks ago
Thank you for the amazing 5 star review of the Brewhouse Inn & Suites. We can't wait to see you again.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed August 2, 2024

Absolutely beautiful hotel and my family loves staying here every time we go to Milwaukee! I also love the history that comes with it. Very comfortable rooms, nice views and roomy. What makes it so special too are the people who work there, especially Eddy from the front desk. Very nice, professional and so accommodating. He’s the man!

Date of stay: July 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank monicagZ6058UC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Keanen Kopplin, General Manager at Brewhouse Inn & Suites, responded to this reviewResponded 3 weeks ago

Thank you for the amazing 5 star review of the Brewhouse Inn & Suites. We can't wait to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2024

My wife and I recently stayed at the Brewhouse Inn and Suites while attending a conference immediately after the RNC. We have traveled to MKE for 36 years for this meeting and have always stated at a different hotel. Due to availability, we stayed at the Brewhouse Inn and Suites and had an exceptional experience during our entire stay. We stayed in room 205 and WOW was it a phenomenal room. On the last day we had breakfast at the hotel and encountered one of nicest, most helpful, and amazing servers named Angie. We travel domestically and internationally often and dine out 3 to five times a week. We've experienced many servers in our decades of travel yet not one stands out like our experience with Angie. We recommend experiencing her hospitality over meal even if you are not staying at the hotel like we did. Angie alone may make us consider staying at the Brewhouse from now on when we are in MKE.

Thank you again Angie for being your amazing self.

Date of stay: July 2024
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank funohcpl330
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Keanen Kopplin, General Manager at Brewhouse Inn & Suites, responded to this reviewResponded 3 weeks ago

WOW!! Glad to see what an amazing job Angie's customer service was and we truly appreciate your feedback. Thanks for staying with us and we can't wait to welcome you back soon!

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Reviewed July 26, 2024

Eddie morris is great!
Very accommodating. He was able to check us into our room early which made us very happy that we didn’t have to leave our luggage. Rooms are nice and close to downtown. Bar is also great, with good food and a good beer selection.

Date of stay: July 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Natalie S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Keanen Kopplin, General Manager at Brewhouse Inn & Suites, responded to this reviewResponded 3 weeks ago

Thank you for the amazing 5 star review of the Brewhouse Inn & Suites. We can't wait to see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2024 via mobile

After being assured after my last stay that cleanliness was a priority I once again stayed in an unclean room that had to be cleaned again after my arrival the following day. We stay here for work events and I was hopeful things had changed because I love the building and the history, the front desk staff is nice too but the cleaning had not gotten better. The photos speak for themselves. I didn’t even bother with the kitchen area this time or to take a photo of the tortilla chips crumbs that were all along the floor at the bedside table.

TV’s are too small to watch from the bed and are unable to stream Netflix, etc.

Date of stay: June 2024
Trip type: Traveled on business
Thank CJenRyan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Keanen Kopplin, General Manager at Brewhouse Inn & Suites, responded to this reviewResponded 3 weeks ago

Hello - We are truly sorry to read this feedback and hope you'll give us another opportunity in the future.

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Reviewed July 17, 2024

Eddie Morris provided excellent service throughout my stay! I came to town for the RNC/work purposes and he made sure I had nothing to worry about at the hotel after running around all day. He is extremely accommodating and went out of his way to make sure I had a nice stay. Highly recommend Brewhouse!

Date of stay: July 2024
Trip type: Traveled on business
Thank Amanda S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Keanen Kopplin, General Manager at Brewhouse Inn & Suites, responded to this reviewResponded 3 weeks ago

Thank you for the amazing 5 star review of the Brewhouse Inn & Suites. We can't wait to see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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