Stayed here for a weekend in Milwaukee in May. The hotel and our room was clean. Plenty of free parking. The internet functioned well. We stayed in a two double beds room, which had a little extra room with a kitchenette area and a sitting area. Easy access to the freeway.
We recently attended a wedding that was held in the Anchorage Restaurant. The service and attention we received by our waiter, Tim, was excellent! He made it such a fun experience and met any of our needs. Thank you Tim!
This hotel needs a deep steam cleaning….everywhere. It has obviously been neglected and no staff to clean rooms. The decor is dark though that does little to disguise the stains and wear. The outdoor terrace overlooking the muddy river needs to be swept & tidied.
Hello lydeeh,
Thank you for your stay and for taking the time to leave us feedback.
We're determined to provide guests with a clean lodging space at all times, and I am sorry to learn that the level of cleanliness fell short during your visit. I have alerted the hotel management regarding your comments, and I trust that the actions that will be taken will avoid similar issues from happening again. I have also sent you a private message regarding your experience.
I hope you give our hotel another try!
Best regards,
Clayton G.
Case Manager
IHGService
Normally I like Hilton hotels, but I don’t recommend this location at all. The woman at the front desk needed some customer service experience, there was a cockroach in my daughters room and some kind of a cleaning solution in the coffee maker.
i recently travel to Milwaukee for work and was excited to stay here for the river view room. i was so disappointed when i got to my room and the view was disgusting. i felt the hotel was not in the safest of areas as while i was in my car in the parking lot a police officer drove up and down each isle of the lot. their is also nothing close by to eat except McDonalds. Will not stay again.
