This place has the best service.
I stayed here twice over the 2018 Labour Day weekend: the first on the way to my destination and the second on the way back. When I asked about upgrading my second night to a suite, they not only upgraded it, but gave it to me for the same price.
On my second stay, I ran into problems with my credit card because of the hotel I had stayed at just prior to this stay. I had enough cash to pay for my stay, but they still needed a credit card to hold my room until checkout. Being from Canada and it being on a Sunday, I couldn’t go to a bank to withdraw the $250 deposit they wanted. The front desk was able to find a solution however.
The suite was very nice. My only concern is that the showerhead is not high enough. I’m tall, but at only 6'2", I’m not super tall, but the showerhead comes to only my chin. Oh, and the water level in the toilet bowl is too high.
During our first stay, our sink wouldn’t drain properly, but we reported it to the front desk, and they had someone address it.
This hotel has the best breakfast of every Choice Hotel chain I have stayed at, and I have stayed at 15 properties over the last 2 years. Lots of cold and warm food, and staff are always in the breakfast area to provide assistance.
This hotel is also convenient to downtown and is relatively accessible from the interstate, although access from the east is a bit confusing, so plan your exit or use GPS.
Great Business Centre. Quiet. Decent computers and internet.
Room service sucks for vegetarians, but the hotel is close to downtown, which means there are lots of other dining options available.
We stayed here for the first time during the 2016 Christmas season, and we decided to stay here from now on when travelling to the West Coast. Will be back again.