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Reviews (163)
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All reviewsrooms are hugeguest housefront deska separate living room areawafflessitting areahuge breakfastno elevatorroom was cleanwet bartwo queen bedsfelt like homea lot of varietyfree hot breakfastonly stayed one nightenjoyable staywould definitely stay here again
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2 - 7 of 163 reviews
Reviewed 28 June 2018

Was in Kennewick over night for a class. Needed a room and GH fit the bill. Room was nice sized and found it to be satisfactory. Close to Columbia Center without the Columbia Center prices. Good enough breakfast. Would stay here again.

Stayed: June 2018, traveled on business
Thank Ernie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jazz B, General Manager at GuestHouse Inn & Suites By Red Lion Hotels, responded to this reviewResponded 2 weeks ago

Thank you for your kind review. I am happy to hear that we were able to accommodate you and that you enjoyed your stay. We love hearing all of the hard work and long hours pays off! We are so glad you enjoyed the renovations. I will make sure to pass your review along to our staff! Thank you once again


Sincerely,
Jazz Bains
General Manager
Guesthouse Inn and Suites
509-735-2242

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 9 June 2018

We came here for a baseball tourney that actually just happened yesterday. We had a pretty good trip thus far but the Guesthouse was the highlight of our trip. We loved our over all stay here. the Staff was so friendly and helpful, I could not say enough about them. They went the extra mile for our comfort. I really though that was very nice of them. We were upgraded to s Suite and when we walked into the room we were so suprised how big the room size was...You get a separate living area with a couch, room looks to be renovated recently. I loved the beds very comfortable and not the mention the breakfast in the morning was pretty good. There was waffles, yourguts, eggs and sauges so it was really fulfilling.

Thank you to the staff again we really loved it!

Room Tip: Best staff you'll find!!!
  • Stayed: June 2018, traveled with family
    • Location
    • Service
Thank Jackie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jazz B, General Manager at GuestHouse Inn & Suites By Red Lion Hotels, responded to this reviewResponded 10 June 2018

Thank you ever so much for your review, We are so happy to have earned your five-star feedback and are delighted that you enjoyed a restful, rejuvenating experience here at the Guesthouse by Red Lion. It sounds like our breakfast was a great option for you. The prospect of hosting you again is the greatest reward that we can ask for and we look forward to the honor!


Sincerely,
Jazz Bains
General Manager
Guesthouse By Red Lion
509-735-2242

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 9 June 2018

This hotel was fine for a one night stay. We were traveling with our son, so we required a 2 x double bed room. Extra person was only $7 extra over their normal 2-person room rate. The hotel did the job, location was fine. Our room was pretty good size with plenty of storage, but a little tried. We have noted in the recent reviews that a lot of upgrading has been going at the property on since our stay in October 2017. Breakfast was included, a little bit spartan, but also OK for the rate we paid.

  • Stayed: October 2017, traveled with family
    • Location
    • Rooms
    • Service
Thank L&M_from_Oz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jazz B, General Manager at GuestHouse Inn & Suites By Red Lion Hotels, responded to this reviewResponded 10 June 2018

I appreciate you letting us know how you feel and also how your experience was on this stay. We are always looking for ways to improve. We just finished a full renovation and hope to exceed your hopes for your next your around! I would like to offer you a mangers discount so you can see all the new changes! We do appreciate you and your review. Thank you for staying with us.
We are looking forward to your next visit!


Sincerely,
Jazz Bains
General Manager
Guesthouse By Red Lion
509-735-2242

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 7 June 2018

Great Great hotel. I stay here last year When they were converting to a Red Lion and new management was coming. What a change they have done. From the Lobby to the new rooms I really loved everything. I was surprise how much they have done in a year I would recommend this to all my friends and family! Ps Becky is sweet heart at the front desk!!!

Room Tip: Best place to stay in tri cities
  • Stayed: June 2018, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jesse S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jazz B, General Manager at GuestHouse Inn & Suites By Red Lion Hotels, responded to this reviewResponded 10 June 2018

Thank you for your kind review. I am happy to hear that we were able to accommodate you and that you enjoyed your stay for the 2nd time:) We love hearing all of the hard work and long hours pays off! We are so glad you enjoyed the renovations. I will make sure to pass your review along to Becky and our staff! Thank you once again


Sincerely,
Jazz Bains
General Manager
Guesthouse Inn and Suites
509-735-2242

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 June 2018 via mobile

Right of the back, i was introduced to some of the best customer service ! The rooms were very nice, clean, and spacious! Free WiFi , and warm breakfast was off the chain! Looking forward to staying here a lot more often in the future! 5 star experience all around, plus free cookies

Stayed: June 2018, traveled on business
Thank Reynaldo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jazz B, General Manager at GuestHouse Inn & Suites By Red Lion Hotels, responded to this reviewResponded 10 June 2018

Our team at the Guesthouse By Red Lion is delighted that you so thoroughly enjoyed your time at our property! Thank you for sharing your five-star review and kind words about our friendly staff, which goes above and beyond for our guests. We are glad you loved the evening cookies we provide. We aim to offer our guests a welcoming, peaceful home away from home and love knowing that we met your needs during your visit. We look forward to meeting again down the road.


Sincerely,
Jazz Bains
General Manager
Guesthouse By Red Lion
509-735-2242

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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