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Best Western Heritage Inn
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Reviews (1,020)
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603
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2 - 7 of 1,020 reviews
Reviewed 4 weeks ago

Well maintained. Located amongst many good restaurants and Hwy 5. Employees we encountered were pleasant and very interested in ensuring our stay was perfect. We much appreciated that. It's the only Best Western that has ever offered BOTH bonus points AND goodie bag to me as a reward member!

  • Stayed: March 2018, traveled as a couple
    • Value
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    • Sleep Quality
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Review collected in partnership with Best Western
2  Thank lakenonie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa L, Front Office Manager at Best Western Heritage Inn, responded to this reviewResponded 3 weeks ago

Dear lakenonie,

Thank you for your wonderful review! I am glad to see you enjoyed your stay, and that we have have a new loyal guest! Thank you for your accolades towards our staff as well. I may be biased, but they are pretty great, and they really are the most genuine people I have had the pleasure to work with. We appreciate your loyalty to our brand, and hotel. We look forward to welcoming you back in the future!

At your service,
Alyssa Larsen - Front Office Manager
alarsen@bestwesternheritageinn.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We always stay here. Great place for sure! We love the location on the hotel. The internet is great, no lag at all. Breakfast is always good. Everytime we have to stay in Bellingham, we always make this our first pick and hope it is not fully booked.

  • Stayed: March 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank cswustusjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa L, Front Office Manager at Best Western Heritage Inn, responded to this reviewResponded 4 weeks ago

Dear cswustusjr,
First off, thank you for your 5 star review! Secondly, thank you for your loyalty! I am glad to see that we have made a wonderful "home away from home," for you and your family to enjoy. Be sure to always call the hotel directly, so that we can do our best to get you in and get all your requests taken care of for your arrival. We look forward to welcoming you back in the future!
At your service,
Alyssa Larsen- Front Office Manager
360-647-1912

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 11, 2018

This is a great place for pet-loving guests. The rooms are very clean and the bed comfortable.
Breakfast was plentiful and varied - including waffles!
The staff is friendly, professional and willing to recommend places in Bellingham to dine at, or visit.
There are no elevators, but the staff is willing to accommodate your needs.
Our only complaint was a noisy refrigerator in the room. As with many places, insulation is not always the best, so depending on the upstairs guest, there may be footsteps above!

Room Tip: View of the little creek outside our room
  • Stayed: March 2018, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Sue S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2018 via mobile

Updated and quiet. Our third time staying here and it is always very clean, with a very friendly staff.
We have not eaten at their restaurant, so cannot comment on it.
We have enjoyed having coffee by the fireplace reading our books

Stayed: March 2018, traveled on business
1  Thank BuzyB60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2018

Just spent the weekend at this Hotel! The hotel is cute and has so much charm. The rooms were big and super clean. The breakfast is one of the best that I have had in a hotel. So much options and super fresh! The staff were amazing! Super helpful. One evening, we had extremely loud people in the next room. I called reception and within 3 min someone went and handled the problem.

Room Tip: Second Floor the Best!
  • Stayed: February 2018, traveled with family
    • Value
    • Location
    • Service
1  Thank Alexandra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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