We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
19 people are viewing this hotel
Lock in the lowest price from these sites
Expedia.com$259
Hotels.com$259
travelup.com$284
BestWestern.com$259
Travelocity$259
Priceline$259
View all 20 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (4,113)
Filter reviews
4,113 results
Traveler rating
2,230
1,096
418
189
180
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
2,230
1,096
418
189
180
Show reviews that mention
All reviews fishing pier front desk kiddie pool room was clean free breakfast parking garage great stay breakfast staff ocean view family vacation hot breakfast off season hot tub the breakfast area cleaning staff oceanfront room betty
Selected filters
Filter
Updating list...
30 - 35 of 4,113 reviews
Reviewed May 18, 2022

Had a very pleasant experience with all the staff. Betty and Stephanie were very helpful. I had a very nice breakfast. The room was very clean and very close to the beach. I will always stay here when I visit

Date of stay: October 2021
Trip type: Traveled as a couple
Thank B5101FAvaleriev
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Bestwestern Plus Sandcastle, General Manager at Best Western Plus Sandcastle Beachfront Hotel, responded to this reviewResponded May 18, 2022

Hello
Thank you, so much & sincere appreciation, for staying with us at this beautiful Best Western Plus Sandcastle. Glad that our staff made your stay enjoyable. The Five-star rating is sincerely appreciated & it makes our staff greatly appreciated for their service & performance. Thank you once again & hope to see you soon again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2022 via mobile

Great location near the pier and very good restaurant onsite, but pretty run down. Sheets torn, carpet smelly near pool area. Crowded breakfast area with powdered instant eggs. Coffee machine in room didn’t work. Didn’t feel particularly clean. Beautiful beach access and balcony view. Ok for what it was I guess but have seen several nicer best westerns.

Date of stay: May 2022
Trip type: Traveled with family
Thank petoskey24
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Bestwestern Plus Sandcastle, General Manager at Best Western Plus Sandcastle Beachfront Hotel, responded to this reviewResponded May 18, 2022

Hello
Thank you, so much & sincere appreciation, for staying with us at this beautiful Best Western Plus Sandcastle. Your feedback is greatly appreciated & points noted for the improvement. Please accept our sincere apologies for any inconvenience

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 16, 2022

Before I booked this place I did read the reviews mixed reviews overall but I decided to book anyway my stay was wonderful my room was clean everything work the balcony door stick every now and then but no biggie the bathroom is tiny my view from the seventh floor was amazing the restaurant played very loud music as well Pamela at the front desk was very nice and professional Pamela said good morning to everyone that walked by you can tell she loves what she do

Date of stay: May 2022
Trip type: Traveled with family
1  Thank 240selenam
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Bestwestern Plus Sandcastle, General Manager at Best Western Plus Sandcastle Beachfront Hotel, responded to this reviewResponded May 18, 2022

Hello
Thank you, so much & sincere appreciation, for staying with us at this beautiful Best Western Plus Sandcastle. Glad that our staff made your stay enjoyable. The Five-star rating is sincerely appreciated & it makes our staff greatly appreciated for their service & performance. Thank you once again & hope to see you soon again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 16, 2022

Rooms and windows were dirty, Bathroom is ridiculously small. Decent décor and the beds were comfortable. Nice to be close to the 16th street pier but will definitely choose a different hotel next time.

Date of stay: May 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 517mlsmith
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Bestwestern Plus Sandcastle, General Manager at Best Western Plus Sandcastle Beachfront Hotel, responded to this reviewResponded May 18, 2022

Hello
Thank you so much for staying with us & your feedback greatly appreciated & noted.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 16, 2022 via mobile

We stayed for one night at this hotel and really cannot recommend it. While the location and staff were great the room was pretty awful. When we turned down our bed at night, we discovered that the sheets had not been changed. There were a number of hairs as well as sand in the bed. We called the front desk to notify them. About 15 minutes later a young man brought us some new sheets but told us that due to Covid, we’d have to change them ourselves. Also the coffee maker and alarm clock did not work nor did one of the lamps.
We mentioned all this again at checkout and were offered 10% off which we feel is not enough compensation for our experience. We will be contacting Best Western and our credit card company directly.

Date of stay: May 2022
Trip type: Traveled as a couple
Thank Candy H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Bestwestern Plus Sandcastle, General Manager at Best Western Plus Sandcastle Beachfront Hotel, responded to this reviewResponded May 18, 2022

Hello
Thank you so much for staying with us & your feedback greatly appreciated & noted. Please accept our sincere apologies for any inconvenience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews