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Greg S
London, United Kingdom

Worst place we stayed in Australia

2.0 of 5 bubblesReviewed Apr 19, 2024
In dire need of re-decoration; very noisy at night due to beach club next door. Building site right opposite our room; Would never stay here again. Unhelpful receptionist refused our request to move rooms. Air conditioning in room was noisy as was the fridge and bathroom fan.
Date of stay: April 2024
Trip type: Traveled as a couple
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Thomas, General Manager at The Cottesloe Beach Hotel, responded to this review
Responded May 27, 2024
Hi. I do apologize about the delayed response; we were locked out of our account. I would love to talk to you over this matter so feel free to contact me on gm@cottesloebeachhotel.com.au and I will call you within 24 hours. I do apologize that you feel your stay was not up to our normal high level of service. Team Cott x
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (247)
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10 - 15 of 247 reviews
Reviewed March 5, 2024

Cottesloe Beach Hotel is a few minutes' walk from Cottesloe Beach, Perth's favorite surf beach. The hotel has good rooms with attractive views over the expansive Indian Ocean. It features both bars and restaurants. The Verandah Bar is a great place to have a drink after a dip in the Indian Ocean. Cottesloe Beach Hotel is a feature of Western Australia's Cottesloe Beach, which is well-liked by locals and families.

Room tip: Cottesloe Beach is a few minutes' walk away
Date of stay: December 2023
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank 619jeffry
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Thomas, General Manager at The Cottesloe Beach Hotel, responded to this reviewResponded May 27, 2024

Hi, thank you for your lovely review. We are so pleased you enjoyed your stay with us. We genuinely appreciate your feedback, and we always strive to deliver more. Team Cott x

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed February 17, 2024 via mobile

Ideally located just across the road from Cottesloe Beach. Good pub food with plenty of different beers on offer. Suggest the front bar as it has the best views of the ocean, but there is a back bar area as well. Seemed like a decent TAB area for the punters. Plenty of parking close-by and good friendly staff. Give it a try.

Room tip: Plenty of parking on the adjacent side street. Bus route on the main road out the front. Easy Uber run back to Freeo.
Date of stay: February 2024
Trip type: Traveled as a couple
Thank L8316IQbobh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Thomas, General Manager at The Cottesloe Beach Hotel, responded to this reviewResponded May 27, 2024

Thank you for the lovely review. Unfortunately, we dont have a TAB area at present but we do have loads of delicious beers and food on offer.

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Reviewed January 11, 2024 via mobile

Perfect location to watch the sunset, situated opposite the beach, the staff are amazing, each one is polite and have a smile on their face when attending to you. David (Reception Manager) brilliant, so helpful and informative, totally sets your expectations for your stay.
Things not on the website include; free beach towels, free deckchairs, free bodyboards and free bike hire, fully recommend this hotel, no negatives to mention.

Date of stay: January 2024
Trip type: Traveled as a couple
Thank Pgw197401
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Thomas, General Manager at The Cottesloe Beach Hotel, responded to this reviewResponded May 27, 2024

Hi, thank you for your lovely review. We are so pleased you enjoyed your stay with us. We genuinely appreciate your feedback, and we always strive to deliver more. Team Cott x

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed January 3, 2024 via mobile

If you check in after hours, be sure that you have crystal clear directions on how to reach the hotel staff. We were locked out of our room with no access (at 1:30 am, after travelling across the globe) due to very unclear procedures for accessing the key after hours. Nevertheless, we were charged for that night and room because “it was your error”.
Location can’t be beat and the housekeeper (Sharon) was top notch.

Date of stay: January 2024
Trip type: Traveled with family
Thank Journey02146147408
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Thomas, General Manager at The Cottesloe Beach Hotel, responded to this reviewResponded May 27, 2024

Hi, I do apologize about your visit. I have just taken over leading the venue and will ensure that this is more detailed, and the process is more watertight for future guests. I am glad though that Sharon delivered great service for you. If you want to contact me personally, I will get back to you within 24 hours at gm@cottesloebeachhotel,com.au

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed November 5, 2023

The room smelled like an old pub and the noise from the verandah and bar was super loud. Service was minimal. Would not recommend this hotel. Unfortunately, the great location doesn’t compensate for it!

Date of stay: September 2023
Trip type: Traveled as a couple
Thank Julia S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Thomas, General Manager at The Cottesloe Beach Hotel, responded to this reviewResponded May 27, 2024

Hi Julias, I am so sorry to read this. I have just taken over as General Manager and would like to personally apologize for your experience. I hope we can regain your trust in the future. Kindest Regards David

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