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Reviews (368)
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Reviewed 18 June 2018 via mobile

Decided to stay for the long weekend as we have never been here and always wondered. I was encouraged to see 5 stars, and many of the reviews mentioned the dining was very good.
You arrive into the old original building and the front desk is sort of straight in front of you under the stairs. I'm not quite sure why it's there, as all it does is back up the the incoming guests so they can't get through the door. Which is a bit weird since there is a perfectly good room next door to the left which would make an excellent reception.
The main accommodation is out the back, you have to take a walk through the restaurant, then past the kitchen , then past the toilets, then up the stairs.
The rooms were quite good, they are a decent size and reasonably well appointed. The only let down is that the t.v. Is tiny. I think it's probably about a 15" monitor. They have stuck it in a tv/drinks cabinet in the corner and it's actually pretty difficult to see the thing . The couch was ok, reasonably comfortable. Strange things in the room, tea and coffee facilities are in the toilet. Which could be handy I guess if you fancy a cup of tea in the bath. The bathrooms are very well appointed, claw foot bath, marble, nice walk in shower.
Downside, well we had a look at the mini bar menu and laughed laughed. I think the bottle of red was $78, for some reason there is a pop size bottle of French champaign in there for a mere $38. Slightly odd that you wouldn't actually have say the wines of Yering station that is literally next door. And they do quite a nice method champagne.
We did consider having dinner in the restaurant, however we fancied just staying in the room and grabbing room service.
Then we rang room service, and we're told no. That's right their options are, you can order off the restaurant menu at $89 pp plus $10 rooms service delivery fee. Or you can order off the in room menu, but it's not available between 6pm and 10pm. That's right the kitchen is so slack they can't knock up a sandwich. Even when our meal did rock at about 10:30 it was nothing to write home about and skipping dinner in the restaurant seemed like a smart idea. Breakfast was another world of pain. It's a limited buffet, basically cheap cereals, some yoghurt, some cold cuts. There are hot dishes, pancakes French toast etc. However it's very obvious they are not chef cooked, someone is basically warming up frozen or precooked pancakes and decorating with fruit and canned cream. Effectively it's a hotel that could actually live up to its 5 star rating. But you would need to sack the current manager, find a decent chef who can put together a decent brigade and do things like breakfast, and by the sounds of it they need a pastry chef. The grounds are a wasted opportunity, grass with a couple of concrete covers for the sewer. Really, you could plant it as gardens. They aren't making any use of the vineyard next door or the location near all these providers in the valley. Such a waste.

Stayed: June 2018, traveled as a couple
Thank rion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 18 June 2018 via mobile

What a huge disappointment!!

Hadn’t been here for years so came back for a work dinner.

Worst meal I’ve had in ages. Crappy cold canapés, average entree and lousy main...fatty lamb and cold vegetables. Completely cold. It’s winter!!! What the.....

Dessert worse. Sickly sweet apple tart.

It’s such a shame. One piece of free advice....get a new head chef.

Stayed: June 2018, traveled on business
1  Thank Isurava
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 17 June 2018 via mobile

My sisters and I wanted to surprise our mum with a gorgeous high tea for her birthday. We knew she appreciated good food and loved the concept of high tea. We also knew of how much she raved about the high tea at the Windsor in the city and also at Coombe Yarra Valley. Keeping this in mind, we still wanted to find that high tea that made her go ‘wow’. We had a selection of a few places to go in the Yarra Valley and decided to go with Chateau Yering due to its great reviews online.
We arrived, and thought what a beautiful start to the afternoon; walking into the lovely old building and admiring the old decor. It gave off a vintage fine dining vibe. But how wrong we were. We were seated in the middle of the room. It was just us and another table of six, every other table was empty which seemed a little odd. We were all offered a glass of French champagne. The waitress that was looking after us seemed inexperienced and was fumbling, spilt water on herself and couldn’t hold the plates of food very well, she was just really awkward. But we didn’t care too much as we all have to start somewhere and it could have been her first day on the job for all we knew. For the amount of money we paid per head, the food was unfortunately very average. Both types of Sandwiches provided to us were stale and bland, the pies were actually somewhat tasty but borderline warm and not hot at all. There were prawn skewers for each of us. The prawns were dry, cold, rubbery and honestly, extremely disappointing. It’s like they had been sitting on the bench for 4 days. Once we finished the savory food, we had another glass of champagne. The sweets presented to us were nice, but nothing special. We ate most of our scones and sweets fairly quickly and as we got to the end and some of us even kept our scones aside to have with our tea and coffee. We waited a little while but the tea and coffee never came out, despite it being a “high tea”. We had to ask for it. The lady who took our tea and coffee order seemed like she didn’t want to be there. The English breakfast teas we ordered were served in your typical coffee cups, despite the table next to us having their tea served in beautiful white and blue bone china tea cups. It was just a really disappointing afternoon. The overall service wasn’t great. We left feeling as though it was a waste of money and unfortunately won’t be recommending Chateau Yering to our family and friends.

Stayed: June 2018, traveled with family
Thank Lyndal C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 13 June 2018

Arrived - with booking - offered drink while table waiting
waiting, waiting - others ushered in , waiting , waiting, others ushered in etc etc
fronted restaurant - sorry, sorry, sorry - 3 courses for price of 2
waiters as if in a good international restaurant - stiff and formal
staff actually provincial amateurs
first course OK
main - wrong order - accept as I would not mind lamb and it was getting late
bill -- given for 3 courses - manager who had made the offer of 2 gone home
NEVER AGAIN - and we tell everyone about it.

Stayed: July 2017, traveled as a couple
1  Thank 150drbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 27 May 2018 via mobile

Celebrated a 60th with a beautiful high tea in the blue dining room. Beautiful surrounds and amazing food. Savouries were lovely, the egg sandwiches were too die for. Sweets were beautiful including mini lemon meringue tarts, cheesecakes, macaroons and super Delicious scones, jam and cream. Plenty of food, wine or tea and coffee

Stayed: May 2018, traveled with friends
Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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