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Karen697
London, United Kingdom

Not 4*

3.0 of 5 bubblesReviewed Feb 16, 2020via mobile
As mentioned in other reviews this hotel is not 4*. The communal areas are in desperate need of a freshen up. The bedroom had a great view of the ocean and the bed was very comfortable. The towels in the bathroom were very thin and not very absorbent. When we checked in the receptionist was not very welcoming, perhaps she had had a long day.
Date of stay: February 2020
Trip type: Traveled as a couple
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49 - 54 of 543 reviews
Reviewed February 15, 2020

I was a bit concerned ahead of our stay due to some of the reviews I had read about this hotel. When we arrived we were shown to one of the motel rooms which had a sea view. We pointed out that we had booked a villa room and were told we had been upgraded. We did get a villa room when we asked and we much preferred this. These rooms have a separate lounge area and small kitchenette. They do not have a sea view but are nice and airy and have a small area outside to sit. The motel type rooms were smaller and had a patio/balcony. We were happy in the room we chose. It was all comfortable.

Date of stay: February 2020
2  Thank Birdman44
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 24, 2019 via mobile

I mean. The ground floor double room did serve the purpose and I slept well. Yet I agree with everyone here - it is NOWHERE near a 4-star rated hotel, more like a 2-star motel. I would recommend it if you just need to crash somewhere close to the ferry terminal and you are not after a beautiful/luxurious room.

What I liked:
- the location - nearby the ferry. Easy to get to after the ferry journey - it is a 3-minute walk.
- I actually slept well - the beds were comfortable.
- The rooms and the bathrooms are super spacious.
- You get lots of (alias mismatched) toiletries.
- nice view from our room. I mean there were bins and car parks, but there was a sea view behind them.
- local beach/shop/restaurants/cafe - two minutes away.
- fridge in the room - handy.

What I did not like:
- the price
- the room was dusty and the bathroom mirrors were actually dirty :/
- the balcony was even dirtier - we could not enjoy it at all
- deco. 10/15-years-old, I reckon.
- poor communication. On our arrival day I noticed that the room was dirty. I tried to talk
someone about it but noticed that there was no one at the reception. No one told us that it shuts at 19.30. We also did not know how to leave the building that night as no one again told us about the complete lock down. Luckily the next day I found an old directory with an exit instructions.

Date of stay: December 2019
Trip type: Traveled with family
4  Thank Aeon_Flux2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 21, 2019

Rooms are dirty, had to wash cups before having a cup of tea. Beds are uncomfortable, room smells and is old looking. Sorry can’t say anything nice about this place. This hotel is not a four star property but most likely a two star

Date of stay: December 2019
Trip type: Traveled with friends
Thank Sightseer150481
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 19, 2019

The location was close to the ferry and had lots of local eating options. However the over standard of the hotel did not match the promotional photos or meet four star standard...in fact it is old and tired and needs quite a bit of work. The size of the rooms were good, and the view from the room was great, however in many little ways the standard of building maintenance just eroded the experience. In hindsight, if you are exploring all of Kangaroo Island, this is a good place to perhaps stay for a night or two to explore this end of the island and then stay at the other end to explore that end.

Room tip: Upstairs ocean facing rooms are great
Date of stay: December 2019
    • Value
    • Rooms
    • Service
1  Thank DavidM066
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 1, 2019

This place is old and a little run down. Had vermin come to visit us in the roof space on both nights. Suspect it to be a rat or possum. Staff are friendly. Overpriced for what it is. Not too many options on KI is the problem.

Room tip: Stay downstairs....away from the vermin !!
Date of stay: November 2019
    • Value
    • Sleep Quality
    • Service
2  Thank TravelsDaGlobe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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