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“Communication Terrible”
Review of Bhageecha

Bhageecha
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Ranked #3 of 11 Restaurants in Elstree
Price range: US$15 - US$40
Description: Bhageecha is a new Modern Indian Restaurant & Bar, located in the picturesque Elstree area with stunning views of Aldenham Lake. Currently open for deliveries and takeaways only.
Restaurant details
Description: Bhageecha is a new Modern Indian Restaurant & Bar, located in the picturesque Elstree area with stunning views of Aldenham Lake. Currently open for deliveries and takeaways only.
Reviewed 3 weeks ago

I emailed Bhageecha to book a table, received an email back to itemise their availability. I emailed back that evening to confirm the time i wanted to book for.

Following that, I never received an email confirmation, I was unsure if the reservation stood so I called four times within four days, no one picked up so i left two, possibly three voicemails. I received a call back 24 hours after our "reservation". I cannot speak for the food, obviously, but their communication is poor.

I emailed a complaint and surprise, surprise, they haven't bothered to respond!!!

Date of visit: August 2021
    • Value
    • Service
    • Food
Thank F7254LTjenniferl
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GrandTour47258084888, Owner at Bhageecha, responded to this reviewResponded 3 weeks ago

Hi F7254LTjenniferl,

Our sincerest apologies for your experience, we are currently overwhelmed with an excessive number of calls/emails/comms etc and our team are trying to get through all as quickly as possible - it most certainly isn't a case of not bothering to respond to you. Currently we are fully booked daily and the calls/emails just keep piling in.

Of course we would love to have you at Bhageecha, and would be delighted to reserve you a table - in this instance, we can forward you our managers direct contact details and he will be able to look after you on your reservation.

Please do let us know, and we can arrange this for you.

We are working on our reservation system and hope to have a suitable solution in place as soon as possible.

Kind Regards, Bhageecha


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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16 - 20 of 71 reviews

Reviewed 3 weeks ago

Food was not good. The non-vegetarian starters were awful-Amritsari fish was the worst we have ever had. The chicken wings were meant to be char grilled- they were not. Vegetarian starters were ok- the chutneys terrible. Main vegetarian course was ok as was the keema but the chicken was below average. Extremely disappointed.

Date of visit: August 2021
Thank Explorergoodfood
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GrandTour47258084888, Owner at Bhageecha, responded to this reviewResponded 3 weeks ago

We are very sorry to hear of your disappointment of our food.

Somewhat very surprised to hear of your comments as our food is freshly cooked daily! Amritsari Fish is an extremely popular and liked dish and the chicken wings are only cooked in the tandoor, which is charcoal based, we don't cook them in any other way!! We are always looking to improve our foods and service, perhaps you could provide us with details of your reservation, we would be keen to understand and follow up on your feedback.

Any how thank you for trying us, naturally very disappointed to hear of your thoughts.

Bhageecha Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Had been super keen to try this restaurant. Ordered a takeaway and sadly the food was only average at best and one dish (TOFU TIKKA) was totally inedible! It tasted like i had licked a very full ash try!! Absolutely revolting!! The meat dishes were ok, but certainly no better than our local curry house.
It was extremely expensive and for what it cost we expected a lot more. (the meal was for 3 people , main course only , which we collected and came to £72.
Unfortunately, the majority of the meal has ended up in the bin. Certainly would be very reluctant to recommend.

Date of visit: August 2021
    • Value
    • Service
    • Food
2  Thank 53rachaelt
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GrandTour47258084888, Owner at Bhageecha, responded to this reviewResponded 3 weeks ago

Hi 53rachaelt,

Thank you for your feedback and we are very sorry to hear of your experience and your thoughts of our foods. We are currently receiving a lot of positive remarks/feedback on our food/service therefore very surprised with your review. We do take all reviews seriously and we certainly hope that you will you give us an opportunity to change your opinion of our foods, perhaps we can arrange a reservation for you at our restaurant sometime.

Please do let us know and we can get our manager to arrange a reservation for you.

Rgds, Bhageecha

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

It was a pleasure to eat at this restaurant last night. London decor, service and amazing Indian food. Staff all able to help and advise, regarding the large and varied menu. Easy parking, can't wait to go back and try different dishes.

A great and much needed asset to the local restaurant scene

Date of visit: August 2021
    • Service
Thank MarionHertz
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Celebrated my 21st there and I adored it. The service, the ambience, the food - everything was so lovely.

Straight away coming in, we were welcomed by Arvinda, the general manager, she was so sweet and understanding. Our two main waiters were Anda and Mayank, both served with big smiles and helped us whenever we needed them even if it had been inconvenient for themselves. All 3 of them were incredibely friendly along with others who worked there too.

Everything we ordered was vegetarian. Starters were extremely yummy and the mains were not terrible either.

The interier is so lush. Very instagrammable.

All in all, positive experience and will definitely be visiting again.

Date of visit: August 2021
Thank gopisha
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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