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Reviewed 4 February 2018

Our family loved the location and the family style of this hotel. We were greated every night for dinner by same person and had an excellent time and enjoyed the food. There was entertainment, and fabulous all natural thermal pools each a different temperature. We also LOVED the Fango Treatment - Natural warm Mud brough up from troughs in the spa area. What an amazing experience.

Date of stay: March 2017
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
3  Thank stay0693
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 9 August 2017 via mobile

This hotel has beautiful, well kept grounds. It has 3 excellent pools and has such a lovely chilled out atmosphere. My room was quite basic but really clean and my balcony had a great view. The reception staff were fantastic. They were so helpful and friendly. They were really professional. They do an excellent job-well done.
The restaurant was clean and service was very efficient. 70% of the time the food was very good. The menus could really do with being printed in English also. The waiter in my section was fantastic. He was really friendly and kind. Unfortunately, I found a couple of the other waiters to be quite rude.
The restaurant manager was often rude and disrespectful and I felt that other guests got preferential treatment. In terms of running the restaurant, he does an excellent job but he needs to improve his people skills. On several occasions he half attempted to translate the menu for me as if it were a real chore. I ended up using Google Translate instead. His poor attitude was quite upsetting as I am a solo traveller. He made me feel uncomfortable and this affected the quality of my stay. If it wasn't for this I would have given this review 5 out of 5.
However, I would most definitely stay at this great hotel again but I would not use the restaurant. I was really happy with facilities and I highly recommend it.

Date of stay: August 2017
Trip type: Traveled solo
4  Thank EmmRos99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 22 October 2016

The hotel needs a personal beach.They should provide fummigators against mosquitos.The menu at the resturant should be in English as well.It is advisable to provide the guests with ferry timetables as well as to meet them at Porto di Ischia besides Porto di Forio.

Room tip: The rooms we stayed in were very comfortable
Date of stay: July 2016
Trip type: Traveled as a couple
Review collected in partnership with this hotel
1  Thank 1942ROBERT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 20 October 2016

Lots of positive things to stay : the hotel staff, be it at the reception or the restaurant, is very welcoming. The rooms are simple but pleasant, with nice balconies (the TV could be a bit more modern and have channels other than Italian or German but ok). The food is excellent and the three pools are great and of different temperatures.
We went there with friends, in October, so not peak season. The population is elderly, not many young or younger people. The restaurant is pleasant but not cosy enough for long dinners (too much light and closes early), so it's better to have dinner outside if you want to spend a cozy evening with friends.
But generally, a good choice, and very clean. Would go there again.

Room tip: sea view, balcony
Date of stay: October 2016
  • Trip type: Traveled with friends
    • Value
    • Cleanliness
    • Service
Thank Bubu1596
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 22 June 2016 via mobile

Lovely quaint setting. Two lovely terme pools and one lovely swimming pool. Very relaxing and the pools were sensational. Gardens and facilities were clean and kept to a very high standard. Lots of families too which was welcoming. My daughter had a lovely time.

Date of stay: June 2016
Trip type: Traveled with family
Thank Louraboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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