NASTY FILTHY BLACK MOLD INFESTED ROOMS. I tried 2 different rooms and went from bad to worse. Black mold in ceiling and on walls, dust on everything, disgusting AC unit, dirty bathroom, the place should be shut down. Made me sick. No apologies.
Dear Guest,
We appreciate you giving your feedback about your recent experience in our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. If you have any queries regarding this issue, please call the property for further assistance. We hope to have the chance to serve you again on your next visit.
Place was packed on a Monday night. Mostly trucks of all shapes and sizes. Rooms are not very well maintained but are a good value. Breakfast was only adequate at best. I’ve stayed at several Choice properties recently and have been thinking that Choice has improved its product but this place makes most of that good feeling go away. Oh well, you get what you pay for is truism yet again.
Dear Guest,
We can't thank you enough for your rating of our hotel. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable, and convenient experience. Please let us know more about your experience so we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
Stayed here for one night a second time simply because, just like last time, I happened to be near this exit on the interstate when I decided to stop for the night. When I used my search engine for vacancies this night, I found this place was actually just a little less than a nearby Econolodge -- the latter chain known more for economy than quality. I had found good value at this Quality Inn the previous time I stayed here, so I decided to stay a second time. It was a good decision.
Our room had a full bath (but no drain plug), phone, AC, fridge, microwave, in-room safe, desk, couch, iron & board, hair dryer, clock-radio, coffee-maker, and TV with over 100 channels. It was clean, quiet, and fairly well-maintained. Free amenities included parking, wifi, hot breakfast, and outdoor pool. Staff was polite & professional.
Like almost chain lodging right on the interstate, this motel is long on value but short on warmth & charm. If you just need a place to stay for a night or two, this will meet your needs quite nicely.
Dear Guest,
Providing a comfortable environment for our guests is one of our top priorities, and we are thrilled that we were able to meet your expectations. Your feedback motivates us to continue delivering exceptional experiences to all our guests. We truly appreciate your patronage and hope to welcome you back soon.
Never again. The first room we had there was no light in the bathroom - good thing I checked before we unloaded the car! The light cover was leaning against the wall outside the bathroom and there were no bulbs in the fixture, so housekeeping had to know when they cleaned the room. The second room we were given had a coffee machine that did not work - the water heated up but then leaked out somehow all over the table - not a drop when into the coffee pod. And of course this room was the furthest from the front desk and the breakfast coffee.
Having said that, the highway noise overnight did not bother us at all. Room was big and bed was comfortable.
Dear Guest,
It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.
Very comfortable stay with friendly check in/check out employees. Room was very clean and a good night's sleep was had with a comfortable bed and quiet room.
Coffee was weak and free breakfast was so/so.
Dear Guest,
Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
